Full Time
700-800
40
Sep 17, 2026
Work Setup: Remote
Employment Type: Full-Time
Job Overview
We are looking for an experienced Credit Repair Customer Success Team Representative who has hands-on experience working with credit repair clients and understands the credit repair process.
Responsibilities
* Communicate with clients regarding their credit repair services and progress.
* Answer customer questions and address concerns professionally.
* Provide updates regarding disputes, credit reports, and client accounts.
* Follow up with clients and ensure timely responses.
* Maintain accurate client records and documentation.
* Assist clients with questions about their credit reports and dispute process.
* Coordinate with the credit repair team regarding client concerns and updates.
* Use CRM and other credit repair software to manage client accounts.
* Maintain confidentiality of sensitive client and financial information.
Requirements
* Previous experience in credit repair is required.
* Customer service experience, preferably within the credit repair or financial services industry.
* Good understanding of credit reports, credit disputes, and the credit repair process.
* Excellent English communication skills, both written and verbal.
* Strong attention to detail and organizational skills.
* Experience using CRM systems and credit repair software.
* Ability to work independently and manage multiple client accounts.
* Reliable internet connection and a suitable remote-work setup.
Preferred Experience
Experience with credit repair companies, dispute processing, client onboarding, credit monitoring platforms, or credit repair CRM systems is highly preferred.