Referral Pipeline Coordinator

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TYPE OF WORK

Full Time

SALARY

40,000K PHP Monthly

HOURS PER WEEK

40

DATE UPDATED

Sep 16, 2026

JOB OVERVIEW

Healthcare Referral Coordinator – Full-Time Remote

We are hiring an English-speaking Healthcare Referral Coordinator to support a U.S.-based healthcare company. You’ll work with clinic staff and the operations team to track client referrals, follow up on paperwork and appointments, and keep the intake and admission process moving.

This is a stable, long-term remote opportunity for someone organized, detail-oriented, and experienced in healthcare administration.

Key Responsibilities:

- Maintain the client tracker in ---------- , keeping each client’s stage, last update, and next steps accurate
- Track intake forms, insurance verification, chart creation, appointments, admission decisions, treatment plans, and peer support referrals and assignments
- Confirm appointments actually took place and required documentation was completed
- Follow up on missing forms, insurance details, and information that needs correcting
- Help coordinate scheduling, confirm appointment times, and log outreach attempts
- Identify stalled cases, document what’s causing delays, and escalate unresolved issues
- Prepare regular written updates showing client progress and outstanding items
- Protect confidential patient information and follow approved privacy and security procedures

This is an administrative role. It does not involve providing care or making clinical decisions.

Required Qualifications:

- Excellent written and spoken English
- Strong organization, attention to detail, and consistent follow-through
- Confidence communicating with U.S. clinic staff and politely following up multiple times
- Working proficiency with ---------- or a comparable tracking tool, plus email and spreadsheets
- Ability to manage multiple cases, prioritize tasks, and work independently
- Reliable internet and a quiet, private workspace
- Availability to work the full U.S. Eastern Time schedule listed below
- Willingness to complete HIPAA training, sign a confidentiality agreement, and undergo background screening

Preferred Qualifications:

- Experience in healthcare administration, referral coordination, patient intake, medical billing, care coordination, or revenue cycle support
- Previous experience supporting U.S. healthcare organizations
- Direct ---------- experience
- Familiarity with behavioral health workflows
- Spanish fluency is a plus

Work Setup:

- Full-time remote position; Philippines-based candidates only
- Monday–Friday, 9 a.m.–6 p.m. U.S. Eastern Time
- Eight working hours per day, with one hour of breaks throughout the day; 40 working hours per week
- Schedule follows U.S. Eastern Time, including daylight saving changes
- All confidential information must remain within approved systems; no personal email, local storage, or shared/public devices or networks

Compensation and Benefits:

- ₱40,000 per month
- Work from home
- Opportunity to join a reliable team in a stable, long-term role
- Opportunities for professional growth and performance-based pay increases

Who We’re Looking For:

Someone who takes ownership of follow-up and keeps details from slipping through the cracks. You’ll verify that each step is actually completed, keep accurate records, and make sure the team knows where every client stands and what needs attention.

SKILL REQUIREMENT

Healthcare Administration | Administrative Support | ----------

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