Account Manager / Client Coordinator

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TYPE OF WORK

Full Time

SALARY

TBA-depends on experience

HOURS PER WEEK

TBD

DATE UPDATED

Sep 28, 2026

JOB OVERVIEW

Account Manager / Client Coordinator

Remote | Full-Time | 4:00 PM – 12:00 Midnight EST

We are looking for an organized, proactive, and highly communicative Account Manager / Client Coordinator to help manage our growing number of clients and Virtual Assistants.

You will be responsible for client communication, VA hiring coordination, client onboarding, VA onboarding, and making sure everything moves smoothly from the initial client request through the hiring and onboarding process.

What You’ll Do:

Client & Account Management

* Communicate with clients and provide regular updates
* Understand client needs and requirements
* Handle client questions, concerns, and follow-ups
* Maintain strong and professional client relationships

VA Hiring & Onboarding

* Coordinate with the recruiting team to find suitable VA candidates
* Schedule interviews and coordinate candidate availability
* Assist with matching VAs to client requirements
* Manage the onboarding process for newly hired VAs
* Make sure VAs have the information, instructions, and training they need to get started

Task & Team Coordination

* Track client requests, hiring progress, onboarding tasks, and deadlines
* Coordinate between clients, recruiters, and VAs
* Follow up on outstanding tasks and requirements
* Identify and resolve issues or escalate them when necessary
* Help improve and maintain onboarding and client management processes

Who Should Apply?

Account Management Experience

* Experience in account management, client success, customer service, operations, or a similar role is strongly preferred.

Highly Organized

* Able to manage multiple clients, VAs, tasks, and deadlines at the same time.

Proactive & Resourceful

* Able to take initiative, solve problems, and keep things moving without constant supervision.

Excellent Communication

* Strong written and spoken English with professional communication skills.

Fast-Paced & Adaptable

* Comfortable working in a growing company where priorities can change quickly.

Requirements:

* Previous experience in Account Management, Client Coordination, VA Management, Customer Service, Operations, or Administrative Support
* Experience working with remote teams is a plus
* Excellent written and spoken English
* Strong organizational and time-management skills
* Strong follow-up and communication skills
* Comfortable using online tools and software
* Stable internet connection and reliable work setup
* Available to work 4:00 PM – 12:00 Midnight EST
* Able to start immediately or within a few days

Hiring Process:

Application Review

Initial Interview

Paid 1-Week Trial Task

Full-Time Job Offer

How to Apply:

Complete the application form here:

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