Full-Time TikTok Live/Shop Customer Support (Customer Support Experience Required) | $3.5/hr

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

$3.5/hr

: HOURS PER WEEK

40

: DATE UPDATED

Sep 13, 2026

JOB OVERVIEW

We are currently looking for a VA who can provide support on our TikTok shop (US-based) while assisting with some administrative tasks. We are looking for someone with previous customer support experience who enjoys helping customers and can communicate professionally.

Work Schedule
• 40 hours per week
• Hours are spread across 7 days per week

Day-to-Day Responsibilities:
• Respond to customer inquiries in a professional and friendly manner
• Assist customers with product questions, orders, returns, and general support
• Escalate customer concerns when needed and follow company procedures
• Complete additional administrative tasks as assigned

Who We Are Looking For:
• Previous experience in customer support (chat, email, social media, or ecommerce) required
• Strong written English and excellent communication skills
• A friendly, professional, and customer-focused attitude
• Reliable internet connection and a dependable work setup
• The ability to work independently and follow SOPs carefully
• Calm and professional when handling customer concerns
• Detail-oriented and organized
• Basic knowledge of Google Workspace
• Comfortable multitasking in a fast-paced environment

How to Apply:
1. Fill out our Personality Assessment and Screening Form:
- ----------
- ----------

2. Send us a message with the subject line - [Full Name] – TikTok Shop CS
3. And in your message, answer this in at least one paragraph: "What do you think this Job looks like day to day?

Applicants who do not follow exactly the instructions above will not be considered.

SKILL REQUIREMENT

Administrative Management Customer Support Customer Service

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Full-Time TikTok Live/Shop Customer Support (Customer Support Experience Required) | $3.5/hr

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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