Self-Storage Facility Operations — Tenants, Repairs & Delinquencies (US Daytime ET)

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: TYPE OF WORK

Full Time

: SALARY

$300 USD/week

: HOURS PER WEEK

40

: DATE UPDATED

Sep 10, 2026

JOB OVERVIEW

Cowhides Direct’s owner also runs self-storage properties in Florida (Bartow Spaces, Family Storage Space, Rockledge Spaces). This hire works those facilities remotely — tenant phone and inbox, delinquencies, repairs, vendors — the same seat our best storage ops people already run.

This is NOT a generic property-management CS post. It is NOT Airbnb / short-term rental. If you have only managed vacation listings or one year as a landlord VA, stop here.

We need a Self-Storage / Facility Operations hire who has already owned multi-unit or multi-site storage work: tenants, move-ins/outs, past-due collections, maintenance and repair chase, and facility issues (gates, cameras, plumbing, electrical). You will still work the phone and inbox every day. You will also think — write clearer SOPs when the same break repeats, and take higher-level facility tasks we teach you.

Ideal backgrounds: Storage Manager, Area/Facility Manager, multi-site self-storage ops, or property manager for a storage portfolio. Tools that impress: StorEdge, SiteLink, Easy Storage Solutions, Cubbi/Cubby, or similar self-storage PMS. Residential STR-only (Hostaway/Guesty Airbnb) is the wrong pond unless you also have real self-storage tenure.

PAY
$300 USD per week · full-time · long-term

THE SHIFT
• Cover US daytime hours for Florida properties (Eastern Time). Confirm your exact available window in Philippines time in the application.
• Attendance tracked. Reliable internet, quiet workspace, backup
• Delinquencies / past-due: call-downs, notes, follow-through until resolved or escalated cleanly.
• Facility repairs: intake, vendor chase, close-out (plumbing, electrical, gates, cameras, AC, doors).
• Lead follow-up and unit availability when assigned.
• Same break twice → rewrite the checklist/SOP so the next person does not recreate it.
• English we can send unedited. Notes with goal, promise, deadline.

WHO THIS IS FOR
• 3+ years in self-storage or multi-site facility/property operations — titles and dates on the resume.
• You have owned tenant issues AND repairs/maintenance, not only chat scripts.
• Team Lead / Supervisor / Storage Manager / Facility Manager experience preferred.
• StorEdge, SiteLink, or another self-storage PMS is a strong plus.
• Exact hours you can cover for US daytime Florida. No overlapping full-time job on those hours.

WHO THIS IS NOT FOR
• Airbnb / VRBO / Hostaway-only STR managers with no self-stor
Skip any item → closed unread.

1) First word: GATE
Then your exact available hours in Philippines time for covering US Eastern daytime.

2) Self-storage / facility proof: Employer names, titles, dates. How many sites or units? What PMS (StorEdge, SiteLink, other)?

3) Tenant + repair you owned: One delinquency or tenant issue AND one maintenance/repair you chased to close. What did you open first? How did it end?

4) In the last 24 months, how many shifts did you miss with zero notice beforehand? What happened?

Attach: resume · speed-test screenshot · backup power and/or backup internet.

If you cannot cover US daytime Florida hours, do not apply.

One long-term seat. We would rather wait than hire another light property VA.

Jason Hage
• One-year “property VA” / admin assistant with no facility ownership
• Pure BPO script CS
• AI or template applications

HOW TO APPLY power or backup internet.
• Paid training only if you complete every scheduled shift in the first seven calendar days. Miss or leave early without notice before start → engagement ends that day.

WHAT YOU WILL ACTUALLY DO
• Tenant phone + email/inbox: inquiries, move-ins/outs, transfers, account questions.

SKILL REQUIREMENT

Bpo Operations Management Property Management Customer Support

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Self-Storage Facility Operations — Tenants, Repairs & Delinquencies (US Daytime ET)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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