Operations & Marketing Representative

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TYPE OF WORK

Full Time

SALARY

$5- $7.hr

HOURS PER WEEK

40

DATE UPDATED

Oct 1, 2026

JOB OVERVIEW

About the Job

We are looking for a proactive, organized, and results-driven Operations & Marketing Representative to support the daily operations of a growing U.S.-based cleaning company.

This is a hands-on role for someone who can manage multiple areas of the business, including customer service, scheduling, recruiting, CRM management, lead follow-up, email communication, and marketing campaign support.

What You'll Be Doing
Managing and updating leads, customers, pipelines, workflows, and appointments in GoHighLevel (GHL)
Managing day-to-day business operations and administrative tasks
Supporting recruiting and onboarding of cleaning professionals, including candidate follow-up and interview coordination
Following up with leads through phone, text, and email
Conducting discovery conversations and converting qualified leads into bookings
Supporting and monitoring Meta Ads and Google Ads campaigns
Tracking leads generated through marketing campaigns and ensuring proper follow-up
Maintaining accurate CRM records and operational documentation
Identifying and resolving scheduling, customer, or team issues independently
Helping improve internal processes, workflows, and overall operational efficiency
Taking ownership of tasks and adapting to different business needs as they arise

What We're Looking For
B2+ English — you will communicate with U.S. customers regularly
Experience using GoHighLevel (GHL)
Previous experience in operations, administrative support, or business coordination
Experience with recruiting and candidate coordination
Experience managing professional email communication and lead follow-up
Working experience with Meta Ads and Google Ads campaigns
Strong organizational and multitasking skills
Comfortable working with CRMs, online scheduling systems, and digital business tools
Able to solve problems independently without constant supervision
Comfortable wearing multiple hats in a growing company
Reliable, responsible, and detail-oriented

Compensation & Schedule
Base Pay: $5–$7 USD/hour
Performance Bonus: $100+ per month based on performance
Schedule: Monday–Friday, some weekends. 8 AM–5 PM EST/PST

Technical Requirements
Minimum 30 Mbps wired internet connection
Laptop or desktop computer with a good microphone and camera
Quiet, professional workspace with no background noise
Backup internet connection and backup device for emergencies

SKILL REQUIREMENT
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