Contact Automation

REMOTE CUSTOMER SERVICE REPRESENTATIVE (CSR)

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

6.27

: HOURS PER WEEK

TBD

: DATE UPDATED

Sep 17, 2026

JOB OVERVIEW

Contact Automation is looking for a professional, friendly, and articulate Customer Service Representative to join our remote team!

As a CSR, you will be the first point of contact for our clients’ customers. You will handle inbound calls, follow client-specific instructions, and assist with scheduling, payments, message-taking, and other customer needs. Our goal is to ensure every caller receives accurate, helpful, and professional service.

WHAT YOU’LL NEED

✓ Fluent English, both verbal and written

✓ Clear, confident, and professional communication skills

✓ Dual monitors for efficient multitasking

✓ Reliable, hardwired internet connected directly to your modem

✓ A quiet, professional workspace free from background noise

✓ Strong computer and data-entry skills

QUALIFICATIONS

✓ Open availability, including Saturdays and Sundays

✓ Previous phone-based customer service or answering service experience

✓ Strong attention to detail and organizational skills

✓ Ability to multitask and remain composed in a fast-paced environment

✓ Positive, dependable, and customer-focused attitude

✓ Ability to work independently with minimal supervision

✓ Strong problem-solving skills and the ability to follow detailed instructions

HOW TO APPLY

Please include the following with your application:

A short video introducing yourself. Begin by saying:

“Hi Contact Automation, my name is [Your Name]…”

Then, share three interesting facts about yourself outside of work.

A photo or short video showing your home office setup, including your workspace and equipment.

WHY YOU’LL LOVE WORKING WITH US

You’ll be part of a supportive remote team that values clear communication, teamwork, reliability, and consistent performance. Every day brings something new, along with opportunities to solve problems and make a positive impression with every call.

If you’re dependable, detail-oriented, and ready to deliver excellent customer service, we’d love to hear from you!

SKILL REQUIREMENT

Phone Support Customer Service English Proficiency

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Job Post	Reporter	Rank	Reason	Date

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Contact Automation

REMOTE CUSTOMER SERVICE REPRESENTATIVE (CSR)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?