Senior Project Manager, Coaching & Consulting Operations

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: TYPE OF WORK

Full Time

: SALARY

Based on Experience

: HOURS PER WEEK

40

: DATE UPDATED

Sep 22, 2026

JOB OVERVIEW

ABOUT US

Spark Marketing Agency is a fast-growing digital marketing firm dedicated to scaling home service contractors across the US. We utilize data-driven advertising, local SEO, and in-house media production to build predictable revenue engines for our clients. Our commitment to operational excellence and real ROI over vanity metrics has allowed us to deliver measurable growth and keep our clients winning month after month. We are focused on turning ad spend into signed contracts while building a team of highly accountable, top-tier professionals.

THE ROLE

You're taking full ownership of the client journey for our coaching and consulting offers. That means you're the operational glue between our leadership team, coaches, and clients. You're building the systems that make delivery repeatable, predictable, and scalable.

WHAT YOU'LL DO

* Design and implement standard operating procedures for onboarding, curriculum delivery, and client accountability
* Manage the full client lifecycle including call scheduling, community management, and ongoing support
* Track client KPIs and outcomes to measure program success and identify improvement opportunities
* Spot bottlenecks in delivery and work cross-functionally to resolve them
* Coordinate directly with coaches, business owner clients, and leadership to keep everything moving smoothly
* Monitor and drive client retention through proactive engagement and results tracking
* Build dashboards and reporting systems that give leadership clear visibility into program health

WHAT WE'RE LOOKING FOR

* Minimum 5 years of senior-level experience managing operations for coaching programs, consulting offers, or similar high-touch service delivery
* Proven track record building and scaling operational systems from the ground up
* Fluent English with clear communication skills, especially written
* Deep comfort with spreadsheets, project management tools, and operational thinking
* Ability to juggle multiple moving pieces and prioritize ruthlessly
* Initiative and ownership mindset, not waiting to be told what to do next

NICE TO HAVE

* Experience managing client communities or accountability programs
* Familiarity with marketing agency workflows or coaching industry standards
* Background in client success, account management, or program delivery roles

LOGISTICS

* Full-time remote, independent contractor
* Core hours: Monday to Friday, 9:00 AM to 6:00 PM Pacific Time
* Please submit your resume and expected monthly rate with your application

SKILL REQUIREMENT

Project Management

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Senior Project Manager, Coaching & Consulting Operations

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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