CUSTOMER SUPPORT HYBRID

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TYPE OF WORK

Part Time

SALARY

N/A

HOURS PER WEEK

20

DATE UPDATED

Sep 23, 2026

JOB OVERVIEW

About Eveready Express

Eveready Express is a well-established trucking, courier, logistics, and distribution company serving businesses throughout the United States.

About Eveready Express

Eveready Express is a well-established trucking, courier, logistics, and distribution company serving businesses throughout the U.S. Founded in 1984, we are built on Honesty, Integrity, and Mutual Respect.

Our growing team includes 5 virtual team members and 5U.S.-based on-site employees.

IMPORTANT: U.S. TRUCKING EXPERIENCE IS REQUIRED

This is not a general customer service position. We are looking for someone with hands-on experience in the U.S. trucking, transportation, courier, or logistics industry.

Responsibilities
Answer and manage customer calls, emails, Teams messages, and inquiries.
Quote and accurately enter shipping orders.
Review pickup/delivery locations, dimensions, special instructions, and appointment requirements.
Coordinate with customers, drivers, and internal operations teams.
Schedule delivery appointments and communicate changes or delays.
Follow up on re-services, wait-time reports, missed deliveries, and other service issues.
Monitor shipments and help resolve operational issues.
Perform general administrative and logistics-related duties.
Required Qualifications
U.S. trucking, transportation, courier, or logistics experience – REQUIRED
Previous customer service, dispatch, or transportation experience.
Excellent spoken and written English.
Strong attention to detail.
Ability to multitask in a fast-paced environment.
Professional, positive, and customer-focused attitude.
Strong communication and problem-solving skills.
Ability to work independently and as part of a team.
Comfortable learning new software and technology.
PLUS
Dispatch experience
Experience with U.S. transportation/logistics software
Experience working with owner-operators or Independent Contractors
Recruitment or driver-hiring experience
Team leadership or supervisory experience

Candidates with recruitment or leadership experience may have opportunities to assist with hiring and onboarding truck and van Independent Contractors.

If you are the right person for this role, this role can potentially be upgraded to FULL-TIME

Technology Requirements

Comfortable using:

Microsoft Windows & Office
Google Workspace
Microsoft Teams
Web-based business applications
Transportation/dispatch software
Remote Work Requirements

Applicants must have:

Computer

2.0 GHz+ processor
Intel Core i5/i7 or equivalent preferred
Minimum 8 GB RAM
Minimum 100 GB free disk space
Reliable backup computer

Workspace

Second monitor
Noise-canceling headset
Professional, quiet workspace

Internet

Minimum 10 Mbps wired connection
Reliable backup ISP required
USB/mobile internet sticks are not accepted as the backup ISP
How to Apply

Email
Subject:
Customer Support Trucking Logistics Hybrid

Please send:

Resume
Short voice recording explaining why you're a good fit and your U.S. trucking/logistics experience
Internet speed test screenshot
Photo of your computer/monitor workstation

Speed test: Speedtest.net

Send your application to ---------- or apply through our:

Eveready Express Job Board

Join Eveready Express

If you have real-world U.S. trucking/logistics experience, enjoy a fast-paced environment, take ownership of your work, and provide excellent customer service, we'd like to hear from you.

Honesty • Integrity • Mutual Respect
Eveready Express — Moving Business Forward Since 1984 hear from you.

Eveready Express is an Equal Opportunity Client and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating, and preserving a diversity, equity, and inclusion culture.

Eveready Express reserves the right to change or modify job duties and assignments at any time. The above job description is not all-encompassing. Position functions and qualifications may vary depending on business necessity.

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