HubSpot Administrator & RevOps Specialist — Long-Term Part-Time

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TYPE OF WORK

Part Time

SALARY

$8 to $12/hour based on experience

HOURS PER WEEK

8

DATE UPDATED

Sep 16, 2026

JOB OVERVIEW

## HubSpot Administrator & RevOps Specialist — Long-Term Part-Time

### About the Role

We are a U.S.-based e-commerce company looking for an experienced HubSpot Administrator / RevOps Specialist to become our long-term go-to person for HubSpot.

This is **not a virtual assistant position** and is not intended for someone whose HubSpot experience is primarily using the CRM as a salesperson or marketer.

We need someone who has real hands-on HubSpot administration experience, ideally including experience **inheriting an existing HubSpot portal that had poor configuration, bad automation, messy data, or processes that needed to be redesigned.**

Our immediate priority is auditing and repairing our existing setup. Long-term, we want this person to own the health and continued improvement of our HubSpot environment.

### Primary Responsibilities

You will be responsible for areas including:

* Audit our existing HubSpot portal and identify configuration, data, automation, and process problems.
* Repair and improve workflows, automation, properties, lists, sequences, associations, and other configuration.
* Own CRM data integrity across contacts, companies, deals, duplicates, associations, imports, and bulk updates.
* Build and maintain sales workflows, sequences, follow-up tasks, cooldown rules, enrollment criteria, and unenrollment logic.
* Maintain pipelines and deal processes for quotes, larger opportunities, long-lead orders, and sales follow-up.
* Make email, call, task, and activity tracking reliable and useful, including Last Activity / Last Touch reporting.
* Build useful reports and dashboards for management, sales, and customer service.
* Build and maintain HubSpot Sales Playbooks.
* Manage forms, lead routing, lifecycle stages, attribution, and related HubSpot configuration.
* Troubleshoot HubSpot problems and integrations.
* Test significant changes before deploying them broadly.
* Document important configurations and processes.
* Recommend simpler, safer, or more maintainable solutions when appropriate rather than blindly implementing requests.
* Help determine whether requested functionality requires changes to our HubSpot subscription or additional HubSpot products.
* Serve as our long-term HubSpot administrator and internal subject-matter expert.

### Initial Projects

Several projects we expect to address include:

**Service Hub / Help Desk**

* Configure HubSpot Service Hub Help Desk so customer support activity can be managed in one workspace.
* Integrate support email and website chat.
* Improve ticket pipelines, routing, ownership, and reporting.
* Evaluate and improve our RingCentral integration so calls and call activity are reliably associated with the correct HubSpot records.

**BigCommerce Integration**

* Audit our existing BigCommerce ↔ HubSpot integration.
* Fix inaccurate, incomplete, duplicated, or improperly mapped customer and order data.
* Improve contact, company, order-history, status, and revenue visibility inside HubSpot.

**Customer Reorder / Reactivation Automation**

* Use HubSpot data, workflows, properties, and BigCommerce order information to identify customers who have passed their normal reorder window.
* Trigger appropriate internal tasks, notifications, and/or customer outreach.
* Design this so our team can adjust business rules without rebuilding complicated workflows.

**Reporting**
Build and improve reporting for areas such as:

* Sales activity / CRM touches
* CRM-sourced revenue
* Customer reactivation
* Calls and call outcomes
* Customer support tickets
* Support response/activity metrics
* Orders generated through phone/email
* Other management KPIs

### What We're Looking For

**Required:**

* Strong hands-on experience administering HubSpot.
* Strong understanding of HubSpot workflows, properties, lists, pipelines, associations, automation, reporting, and data management.
* Experience auditing or inheriting an existing HubSpot portal rather than only building simple setups from scratch.
* Ability to diagnose the cause of a problem before making changes.
* Strong attention to data integrity and downstream effects of automation.
* Ability to work independently with limited supervision.
* Ability to explain technical HubSpot decisions in clear business language.
* Willingness to challenge a requested solution when there is a simpler, safer, or better way to accomplish the underlying goal.

**Strongly Preferred:**

* HubSpot Service Hub / Help Desk experience.
* HubSpot Sales Hub experience.
* E-commerce CRM integration experience.
* Telephony / VoIP integration experience.
* BigCommerce experience.
* RingCentral experience.
* Operations Hub experience.
* Experience with custom objects, programmable automation, APIs, or integration troubleshooting.

We do **not** expect every applicant to have worked specifically with both BigCommerce and RingCentral. Strong HubSpot architecture and integration experience with comparable systems is more important.

### Engagement

* Remote
* Part-time
* Hourly contractor
* Approximately 3–5 hours per week initially, depending on active projects
* Flexible schedule, although some overlap with U.S. business hours will occasionally be necessary
* Long-term opportunity
* Hours are expected to increase as our HubSpot usage and needs grow
* $8–$12 USD/hour depending on demonstrated HubSpot experience

We are specifically looking for someone interested in becoming a long-term resource for our company, not simply completing one project and leaving.

### How to Apply

Please answer the following questions in your application.

1. How many years have you personally administered HubSpot, and which HubSpot Hubs have you worked with extensively?

2. Tell us about a HubSpot portal you inherited that was already messy or incorrectly configured. What were some of the problems you discovered, and what did you change?

3. Describe one reasonably complex HubSpot workflow or automation you personally designed. Explain the enrollment criteria, branching/logic, and unenrollment or failure conditions.

4. What experience do you have with HubSpot Service Hub / Help Desk?

5. What experience do you have integrating HubSpot with e-commerce platforms, phone systems, or other external applications? Please specifically mention BigCommerce or RingCentral if applicable.

6. When a manager asks you to build something in HubSpot that you believe is unnecessarily complicated or could create future problems, how do you handle it?

7. Please provide examples of relevant HubSpot projects you have completed. Sanitized screenshots, descriptions, or a short Loom walkthrough are welcome if client confidentiality prevents you from sharing the actual portal.

8. What is your desired hourly rate and typical weekly availability?

Please begin your application with the words **"HubSpot Audit"** so we know you read the full posting.

SKILL REQUIREMENT
HubSpot CRM Marketing Automation Workflow
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