Senior Property Management Administrative Support – Buildium Specialist

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: TYPE OF WORK

Full Time

: SALARY

$1000/month

: HOURS PER WEEK

40

: DATE UPDATED

Sep 8, 2026

JOB OVERVIEW

Position Overview

ARK Management, LLC is seeking a highly skilled and experienced Property Management Administrative Support professional with extensive knowledge of Buildium. This individual will provide day-to-day administrative support for a residential portfolio of approximately 500 units and will be responsible for keeping Buildium accurate, current, and organized.

This is a high-responsibility position requiring excellent organization, responsiveness, communication, follow-through, and the ability to manage a large volume of tenant and property-management activity efficiently.

Primary Responsibilities

Buildium Management: Maintain accurate and complete property, unit, tenant, lease, maintenance, and communication records within Buildium.
Lease Administration: Prepare and draft leases, renewals, notices, and related leasing documents according to company procedures.
Maintenance Requests & Work Orders: Receive tenant maintenance requests, create and update work orders, communicate with tenants and the property management team, and follow matters through completion.
Tenant Communication: Respond professionally and promptly to tenant questions, requests, notices, and other property-related communications.
Leasing Applications: Process rental applications and leasing documentation in accordance with ARK Management’s Standard Operating Procedures (SOPs).
Telephone Support: Answer incoming telephone calls relating to assigned properties and tenants during business hours and appropriately document and route matters requiring additional attention.
Administrative Follow-Through: Track open items, deadlines, maintenance matters, applications, leases, and tenant requests until they are fully resolved.
Record Accuracy: Ensure Buildium is continuously updated so management can rely on the system as the primary source of accurate property information.
Follow all company SOPs, workflows, escalation procedures, and documentation requirements.
Required Qualifications

Extensive Buildium experience is required.
Demonstrated experience administering a large residential property portfolio.
Strong understanding of Buildium leasing, tenant management, maintenance requests, work orders, communications, and application workflows.
Excellent written and verbal English communication skills.
Strong organizational skills and attention to detail.
Ability to handle a high volume of calls, emails, tenant requests, and administrative tasks without losing track of outstanding items.
Ability to work independently while following established SOPs.
Strong sense of ownership, accountability, and follow-through.
Reliable computer, internet connection, and professional work environment.
Schedule & Expectations

The position supports approximately 500 residential units and requires consistent availability from 8:00 AM to 6:00 PM Central Time, Monday through Friday.

U.S. federal holidays are observed.

The successful candidate must be highly responsive during working hours and capable of independently managing day-to-day administrative responsibilities while promptly escalating issues requiring management involvement.

Buildium proficiency is a core requirement of this position. Candidates without substantial hands-on Buildium experience will not be considered.

SKILL REQUIREMENT

Property Management Buildium Virtual Assistant

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Senior Property Management Administrative Support – Buildium Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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