Social Media & Community Coordinator (Influencer & UGC)

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: TYPE OF WORK

Any

: SALARY

CAD $4-10/hour depending on experience

: HOURS PER WEEK

TBD

: DATE UPDATED

Oct 7, 2026

JOB OVERVIEW

SOCIAL MEDIA & COMMUNITY COORDINATOR (INFLUENCER & UGC)

Company: Confidential — a growing, mission-driven consumer brand
Reports to: Founder
Hours: 20 hours/week
Location: Remote / Virtual
Compensation: [Insert rate]

ABOUT THE ROLE

We're a multicultural doll brand built to help children and families feel seen, celebrated, and connected to their culture. We're looking for someone to become the connective tissue of our brand online — across social media, creators, ambassadors, and community.

We're not necessarily looking for the most experienced candidate — we're looking for the right one. If you have sharp social media instincts, a genuine eye for storytelling, and you learn fast, we want to hear from you even if your resume is shorter than you think it should be. We have detailed systems and SOPs already built for how our creator program runs — you won't be starting from a blank page. What we need is someone with the judgment and drive to run with them and make them better.

This is a real ownership role, not a task list. You'll d ---------- which creators to approach and why, edit and post our short-form content, manage the day-to-day of our ambassador relationships, and turn community love into brand assets we can actually use.

CORE RESPONSIBILITIES

Social Media Management & Growth (20%)
- Own our organic presence across Instagram, TikTok, and Facebook
- Plan, edit, and publish short-form video content (Reels, TikTok, Stories)
- Write captions with strong hooks, warmth, and clarity
- Spot trends, sounds, and formats relevant to our audience, and use them well
- Grow followers and engagement through real interaction, not automation

Influencer & Ambassador Program (20%)
- Identify and evaluate creators across cultures, platforms, and audience sizes using our existing pre-vetting system
- D ---------- which creators are the right fit and why — mission, audience, and cultural alignment come before follower count
- Draft briefs, manage gifting and timelines, and track everything in ClickUp
- Build long-term creator relationships, not one-off sends

Community Management (20%)
- Respond to comments and DMs within 24 hours, in a voice that feels human, not corporate
- Recognize returning customers and creators
- Escalate anything sensitive quickly

UGC & Content Stewardship (20%)
- Collect, organize, and secure permissions for user-generated content
- Flag strong content for email, ads, and the website

Systems & Documentation (20%)
- Keep ClickUp accurate and current — this is non-negotiable
- Help keep our SOPs sharp as you learn where they can improve

WHAT WE'RE LOOKING FOR

- Strong social media instincts and cultural awareness
- Comfortable editing short-form video (or eager to get fast at it)
- Some exposure to influencer/creator marketing — gifting, briefs, or outreach
- Organized, proactive, and genuinely enjoys systems and follow-through
- Emotionally intelligent, mission-driven, and comfortable giving creators thoughtful feedback
- A fast, self-directed learner — we'll teach you our systems, but you'll need to run with them

TOOLS YOU'LL USE

ClickUp, Google Drive, Instagram, TikTok, Facebook, Canva, CapCut, Meta Business Suite, Planoly

TO APPLY

Only applicants submitted on this form will be considered ----------

SKILL REQUIREMENT

Influencer Marketing Social Media Content Creation Social Media Management

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Social Media & Community Coordinator (Influencer & UGC)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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