TICKET PULLER - FULL TIME TICKET BROKER

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: TYPE OF WORK

Full Time

: SALARY

2- 20

: HOURS PER WEEK

40

: DATE UPDATED

Sep 7, 2026

JOB OVERVIEW

Company Description Star Concierge Services is a virtual concierge company helping clients secure tickets for concerts, sports, theatre and other live events worldwide. We focus on reliable service, accurate purchasing and responsive communication.

Role Description The Full-Time Virtual Assistant – Ticket Purchasing role is a remote position focused on managing ticket requests and orders for clients. Day-to-day responsibilities include reviewing client requests, researching available events and ticket options, comparing prices and seating, and securing tickets within specified budgets and timelines. The Virtual Assistant will communicate with clients via email, messaging, and other digital channels to confirm details, provide updates, and share purchase confirmations and receipts. Additional tasks may include maintaining accurate records of purchases, tracking deadlines, and resolving issues with vendors or ticket platforms. This full-time role requires consistent availability during agreed hours, responsiveness to time-sensitive requests, and adherence to company procedures for secure payments and confidential handling of client information.

Qualifications

Previous experience in virtual assistance, customer support or professional ticket purchasing is required.
Experience purchasing tickets through Ticketmaster or AXS, including onsales, online queues, presales and access codes.
Proficiency with digital tools and platforms, including ticketing websites, online payment systems, spreadsheets, and communication apps.
Experience using tools research tools, Gmail and Google Sheets, or comparable ticketing and operational tools.
Strong event-research and commercial judgement, including assessing demand, selecting suitable sections and estimating profit after costs and fees.
A strong customer-service mindset, with professionalism, discretion and a solution-oriented approach to resolving issues.
Ability to work independently in a remote environment, manage time effectively and remain responsive during scheduled hours.
Excellent attention to detail, written communication and record-keeping, with the ability to report payment, account, browser or ticket-transfer issues promptly.
Reliable computer, fast internet connection and consistent availability during scheduled US working and onsale hours, including occasional weekends.
High level of organization and attention to detail for tracking multiple requests, deadlines, and transaction records.

Desirable tools — tell us which you've worked with:

Multi-profile browsers
Ticketing research and inventory:
Resale marketplaces
Managing Autoprocessor
Day-to-day ops

To apply please complete the following application form:
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Application password: Onsale-ph-2

SKILL REQUIREMENT

Listing Management Software Virtual Assistant

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TICKET PULLER - FULL TIME TICKET BROKER

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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