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TYPE OF WORK
Full Time
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SALARY
Php75,000 - Php125,000
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HOURS PER WEEK
54
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DATE UPDATED
Sep 7, 2026
Who We Are
Nextgen Pest Solutions is a veteran-owned, multi-state pest control company serving residential and commercial customers across Florida and Georgia. We handle pest, termite, bedbug, and wildlife control — and we are growing fast. We take care of our team so our team can take care of our customers.
The Role
We are not looking for a coordinator. We are looking for a leader.
As our Remote Operations Manager you will be the central command between our US field teams, dispatch, scheduling, and back-office staff. You will own the day-to-day engine of our service operations — keeping things moving, holding people accountable, and making sure nothing falls through the cracks — without needing someone to tell you what to do next.
This is a role for someone who sees a problem and fixes it. Who follows up without being asked. Who builds systems that outlast their involvement. If that is you — keep reading.
What You Will Own
• Daily field operations across multiple markets in Florida and Georgia
• A team of offshore back-office and dispatch staff — managing, coaching, and holding them accountable
• Technician scheduling and route coordination in FieldRoutes
• Task and deadline tracking across the team in ClickUp
• Lead flow and customer record accuracy in HubSpot
• Daily communication with US-based market managers — clear, concise, and proactive
• Bottleneck identification and process improvement — ongoing, not occasional
• Daily KPI reporting — open items, team performance, and operational health
What We Are Looking For
• Proven experience in operations or team management — you have led people and driven results
• Excellent written and spoken English — you communicate with clarity at every level
• A strong leadership presence — you direct, coach, and hold people accountable without being asked
• Highly organized and proactive — you manage your own priorities and drive your own workload
• Comfortable with FieldRoutes, ClickUp, HubSpot, Slack, and Google Workspace — or fast enough to learn
• Reliable internet connection and a quiet dedicated remote workspace
Schedule
• 6 days per week — Saturdays are required in the service industry
• Must overlap with US Eastern Time business hours throughout the day
Why Nextgen
• Veteran-owned and operated — we lead with integrity
• Direct hire — no agency, no middleman
• Competitive pay — on time, every time
• Long-term role with real ownership and growing scope
• Leadership that moves fast and rewards people who take initiative
To Apply
Start your application with the word "OPERATIONS EXPERT" — applications that do not include this will not be reviewed.
Then answer these 3 questions:
1. This role requires working 6 days per week including every Saturday and overlapping with US Eastern Time. Can you commit to this schedule consistently and long term — yes or no and why?
2. Tell us about a team member you had to hold accountable for underperformance. What did you do, what was the outcome, and would you do anything differently?
3. You are managing a day where two technicians call out sick, a customer is escalating a complaint, and your scheduler has not shown up — all at the same time. Walk us through exactly what you do in the first 30 minutes.
