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TYPE OF WORK
Full Time
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SALARY
$5.50
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HOURS PER WEEK
30
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DATE UPDATED
Sep 7, 2026
We are a healthcare clinic seeking a reliable and detail-oriented Virtual Assistant to manage accounts receivable, direct-billing submissions, and insurance coordination using Jane.
Key responsibilities:
- Review accounts receivable and follow up on unpaid 30-, 60-, and 90-day balances
- Submit insurance and direct-billing claims accurately and on time
- Investigate rejected, denied, or partially paid claims
- Correct and resubmit claims when appropriate
- Post and reconcile insurer payments, remittances, adjustments, and patient balances in Jane
- Communicate with insurers through approved portals, telephone, and email
- Maintain clear notes and follow-up dates for every outstanding account
- Coordinate billing issues with the clinic team and escalate matters requiring clinical or management input
- Prepare a concise weekly report showing submissions, payments, outstanding balances, denials, and follow-up activity
- Follow all clinic privacy, confidentiality, and information-security procedures
Required qualifications:
- Previous healthcare accounts-receivable, medical billing, or direct-billing experience
- Understanding of the difference between accounts payable and accounts receivable
- Experience investigating denied claims and reconciling payments
- Excellent written and spoken English
- Strong attention to detail, organization, and follow-through
- A private and secure remote workspace
- Willingness to sign a confidentiality agreement and use multi-factor authentication and clinic-approved systems
Hands-on experience with Jane and Canadian insurance billing is strongly preferred.
This is a remote, part-time position with the possibility of additional hours.
Availability during Pacific Time business hours is required.
To apply, please complete our screening form:
Please do not include confidential patient information in your application.
