# Account & Project Manager — Marketing / Web Agency

**Type:** Contractor
**Schedule:** Monday–Friday, U.S. Eastern Time business hours
**Compensation:** $500–$700/month, depending on experience

We are looking for an experienced **Account & Project Manager** to join a marketing/web agency.

This is **not a basic data-entry or general VA position.**

You will work directly with multiple agency clients while coordinating developers, designers, and marketing team members. You will make sure client requests are understood, turned into clear tasks, completed correctly, and delivered on time.

The ideal candidate has previous experience working in a **marketing, web development, creative, or digital agency.**

## Responsibilities

### Client Management

* Serve as the main point of contact for assigned clients
* Manage day-to-day client communication and follow-ups
* Understand client requests and clarify details when needed
* Keep clients updated on project status and timelines
* Handle client questions, concerns, and revisions professionally
* Build strong client relationships

### Project Management

* Turn client requests into clear, actionable tasks
* Coordinate developers, designers, and marketing team members
* Track deadlines, revisions, and deliverables
* Follow up with team members to keep projects moving
* Identify blockers and resolve problems before they become bigger issues
* Manage multiple clients and projects at the same time

### Quality Control

* Review completed work before presenting it to clients
* Make sure work matches the client's request
* Identify errors or missing items
* Coordinate revisions when necessary

## Important Client-Management Requirement

We work with multiple clients. One particular account requires **especially strong client-management and communication skills**.

This client is very involved, asks frequent questions, wants regular updates, and expects to feel that someone is personally taking care of their account.

You must be comfortable handling **demanding or high-maintenance clients** while remaining patient, professional, friendly, responsive, and proactive.

At the same time, you must be able to manage your other clients and projects without allowing one account to take over your entire workload.

## Requirements

* Previous experience working in a **marketing, web development, creative, or digital agency**
* Experience with client/account management
* Experience coordinating developers, designers, or other technical/creative team members
* Excellent written and spoken English
* Strong organization and attention to detail
* Excellent follow-up skills
* Comfortable managing multiple projects and deadlines
* Able to work independently and take ownership
* Comfortable dealing with demanding clients
* Basic understanding of websites and digital marketing
* Basic WordPress knowledge

### Tools

Experience with these is preferred:

* ClickUp or Monday
* Slack
* Google Workspace
* WordPress

You do not need to be a developer or designer. However, you should understand websites, design, and digital marketing well enough to communicate effectively between clients and the production team.

## Who We Are Looking For

We need someone who can be both:

**Client-facing:** Friendly, professional, responsive, diplomatic, and excellent with relationships.

**Team-facing:** Organized, persistent, detail-oriented, and comfortable following up with developers and designers until work is completed.

You should be someone who **takes ownership rather than simply forwarding messages.**

## Application Questions

Please answer these **4 questions** in your application: (if you d ---------- to apply here read below)

**1. Tell us about your previous experience working in a marketing, web development, creative, or digital agency. What was your role?**

**2. What types of clients and projects have you managed, and approximately how many clients/projects were you handling at the same time?**

**3. What experience do you have coordinating developers, designers, or other technical/creative team members?**

**4. What project-management and communication tools have you used professionally? Please mention your experience with ClickUp, Monday, Slack, Google Workspace, and WordPress.**

Please provide specific examples rather than simply answering yes or no.

## Compensation

**$500–$700 USD per month**, depending on experience and qualifications.

Please include your **desired monthly compensation** in your application.

## Interview Information

We will conduct **short online interviews on September 30, 2026, Eastern Time.**

The exact interview time is **not finalized yet due to my schedule.**

There are two ways to receive an interview:

### Option 1 — Follow This Job Post

I will update this post with the **Google Meet interview time and meeting link** once the schedule is finalized.

If you are interested, follow the post and check for the update.

### Option 2 — Apply Through OnlineJobs.ph

Submit your application through OnlineJobs.ph.

If I review your application and would like to interview you, **I will send you a message with your interview time and Google Meet link.**

If you receive an interview invitation, you must be available at the scheduled time.

**Please only apply if you are available to interview on September 30, 2026, Eastern Time.**

The interview will be short and focused on your actual experience and ability to handle realistic agency situations.

We are looking for someone interested in a **long-term working relationship** who can take ownership of client accounts and projects.



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