Virtual Assistant (VA)

About Us
We are a fast-growing exterior home services company in the U.S. and we are looking for a dependable, proactive, organized, and tech-savvy Virtual Assistant to support our growing team.

We are looking for someone who wants to be part of the company long term and help us build better systems, processes, and organization as we continue to grow.

This is more than a basic VA position. We want someone who can take ownership, identify problems, improve processes, and help build systems that make our company more efficient.

What You'll Be Doing
Your responsibilities will include a variety of administrative, operational, and systems-related tasks:

Provide day-to-day virtual administrative support
Organize information, files, documents, and company data
Maintain and update CRM records
Assist with HubSpot and other business software
Manage spreadsheets and databases
Help organize customer and lead information
Assist with scheduling and appointment coordination
Follow up on tasks, leads, customers, and internal requests
Monitor daily tasks and make sure nothing falls through the cracks
Perform online research
Create and maintain checklists and processes
Document recurring tasks and workflows
Help create Standard Operating Procedures (SOPs)
Improve existing processes and systems
Identify repetitive tasks that can be automated or simplified
Help implement new tools and software
Organize information so our team can find it quickly
Assist with reporting and tracking
Support management with special projects
Help with social media and online tasks when needed
Use AI tools to improve productivity and efficiency
Take on additional responsibilities as the company grows
Building Long-Term Systems
One of the most important parts of this position is helping us build systems that can scale as the company grows.

We want someone who thinks beyond completing individual tasks.

For example, instead of simply completing a task every day, we want you to think:

"Can we create a process or system so this is easier and more consistent next time?"

You may help us:

Build checklists
Create SOPs
Organize workflows
Improve CRM processes
Create tracking spreadsheets
Document how tasks should be completed
Identify bottlenecks
Improve communication between team members
Create repeatable processes
Find opportunities for automation
AI & Technology
We are a growing company and want to take advantage of modern technology.

Experience with the following is a plus:

ChatGPT
AI productivity tools
HubSpot
Google Workspace
Google Sheets
Microsoft Excel
Canva
CRM systems
Project management tools
Automation tools
Social media platforms
You don't need to know every tool. We value someone who learns quickly and is willing to figure things out.

What We Are Looking For
The ideal candidate is:

Dependable and reliable
Proactive and self-motivated
Highly organized
Detail-oriented
Tech-savvy
A problem solver
A quick learner
Comfortable researching solutions independently
Good at following processes
Interested in improving processes
Comfortable working independently
Excellent at written English
Able to communicate clearly with the team
Someone who takes ownership
Looking for a long-term position
The Right Mindset
We are not looking for someone who simply waits for instructions.

We want a person who sees something that needs to be done and takes action.

If you notice that a process is confusing, help improve it.

If you see information that is disorganized, organize it.

If you are doing the same task repeatedly, think about whether it can be simplified or automated.

If you don't know how to do something, research it first, use available resources and AI tools, and then ask questions when needed.

We want someone who wants to grow with the company and become more valuable over time.

Requirements
Previous Virtual Assistant experience preferred
Strong organizational skills
Excellent written English
Strong computer skills
Comfortable learning new software
Experience with Google Workspace
Experience with spreadsheets
CRM experience preferred
HubSpot experience is a plus
Comfortable using AI tools
Reliable high-speed internet
Reliable computer/laptop
Quiet and professional workspace
Ability to work during U.S. business hours
Strong attention to detail
Ability to work independently
Commitment to a long-term working relationship
Experience That Is a Plus
Experience with:

Virtual Assistance
Operations
Administrative Support
CRM Management
HubSpot
Data Entry
Process Improvement
SOP Creation
Project Management
Automation
AI Tools
ChatGPT
Google Sheets
Excel
Home Services
Painting
Roofing
Construction
Remodeling
Exterior Services
What We Offer
Long-term, stable employment
Competitive compensation based on experience
Training and onboarding
Supportive team environment
Opportunity to grow with a rapidly expanding company
Increased responsibilities as you prove yourself
Opportunity to learn new technology and AI tools
Opportunity to help build systems that will have a real impact on the company
How to Apply
Please include the following:

Your resume
A brief introduction about yourself
Your previous Virtual Assistant experience
The software and tools you have experience with
Your experience with CRM systems or HubSpot
Your experience creating SOPs or improving business processes
The AI tools you currently use
Your expected monthly salary
Your availability and preferred working hours
Application Question
Please answer this question at the beginning of your application:

"Tell us about a process or system you have improved in a previous job. What was the problem, and what did you do to make it better?"

We are looking for someone who is dependable, proactive, organized, resourceful, and interested in building a long-term career with our company.

If you are a self-starter who enjoys solving problems, building systems, improving processes, and helping a growing company become more organized and efficient, we want to hear from you!