Female Customer Service Representative

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TYPE OF WORK

Full Time

SALARY

350-420

HOURS PER WEEK

40

DATE UPDATED

Sep 5, 2026

JOB OVERVIEW

We are looking for a customer-focused and service-oriented Customer Service Representative to join our growing e-commerce team. In this role, you will handle customer inquiries, provide assistance, and ensure a smooth and positive post-purchase experience

Key Responsibilities:

Handle customer inquiries via phone in a professional and timely manner
Assist customers with order-related concerns, product inquiries, and general support
Provide clear and helpful guidance to ensure customer satisfaction
Escalate concerns when necessary to the appropriate team
Maintain accurate records of customer interactions and resolutions
Ensure a positive customer experience in every interaction
Stay updated on company products, services, and processes

Qualifications:

At least a Senior High School graduate
Proven experience in customer service, handling voice
Strong communication, active listening, and interpersonal skills
Customer-focused, patient, and detail-oriented
Ability to handle different types of customer concerns professionally
Strong time management and multitasking skills
Must have a complete work-from-home setup
Stable internet connection with at least 20 Mbps speed

Job Benefits:

Medical Allowance
Internet Allowance
Birthday Gift
Anniversary Gift
Incentives
Various Leave Benefits (Vacation, Sick, Maternity, Bereavement, and Paternity Leave)
Yearly Bonus
Permanent Work-From-Home Setup
10 Paid Holidays Annually, including two (2) days of double pay on select Philippine holidays

If you're interested in applying, please click the link below and fill out the form:
Apply Here: forms.gle/HPPQdpyRLXHhrcS28

We look forward to welcoming you to our team!

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