Administrative Assistant

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: TYPE OF WORK

Any

: SALARY

$1600/month

: HOURS PER WEEK

38

: DATE UPDATED

Sep 5, 2026

JOB OVERVIEW

About Us
We are a fast-growing exterior home services company in the U.S. We are looking for a dependable, proactive, and organized Administrative Assistant to support our daily operations.

This is a long-term position for someone who wants to grow with our company and become a valuable part of our team.

We are looking for someone who is responsible, detail-oriented, comfortable communicating with customers, and able to take initiative without constant supervision.

Responsibilities
Your primary responsibilities will include:

Answer and manage inbound customer calls
Respond to customer inquiries by phone, email, and text
Provide friendly and professional customer service
Schedule customer appointments and estimates
Confirm upcoming appointments
Reschedule appointments when necessary
Make outbound follow-up calls
Follow up with leads and customers
Manage and maintain the company calendar
Communicate appointment details with our team
Update customer information and job details in our CRM
Enter data accurately and keep records organized
Follow up on missed calls and messages
Track daily tasks and make sure nothing is overlooked
Assist with general administrative duties
Prepare basic reports and spreadsheets
Conduct online research when needed
Organize digital files and documents
Use AI tools to improve productivity and complete administrative tasks
Learn new software, systems, and processes
Assist management with other daily operational tasks
AI Tools & Technology
We are looking for someone who is comfortable with technology and interested in using AI to work more efficiently.

Experience with the following is a plus:

ChatGPT
AI productivity tools
Google Workspace
Microsoft Office
CRM systems
Calendar and scheduling software
Online communication platforms
You do not need to be an AI expert. We want someone who is willing to learn and use new technology.

What We Are Looking For
The ideal candidate is:

Dependable and reliable
Proactive and self-motivated
Organized and detail-oriented
Professional and friendly
Confident communicating with customers
Comfortable answering phone calls
Excellent in written and spoken English
Able to multitask and prioritize
A quick learner
Comfortable using computers and online software
Able to work independently
Good at solving problems
Someone who takes ownership of their responsibilities
Looking for a stable, long-term position
Important
We are not looking for someone who needs constant supervision.

We want someone who can take a task, understand what needs to be done, and follow through.

If a customer doesn't confirm an appointment, you follow up.

If a call is missed, you make sure it is returned.

If you notice a scheduling issue, you communicate it.

We want someone who takes initiative and helps keep our daily operations running smoothly.

Requirements
Previous Administrative Assistant or Virtual Assistant experience preferred
Customer service experience preferred
Experience handling phone calls
Excellent English communication skills
Strong organizational skills
Good computer skills
Comfortable learning new software
Reliable high-speed internet
Reliable computer/laptop
Quiet and professional workspace
Ability to work during U.S. business hours
Strong attention to detail
Commitment to a long-term working relationship
Preferred Experience
Experience in any of these areas is a plus:

Administrative Assistant
Virtual Assistant
Customer Service
Appointment Setting
Scheduling
Call Center
CRM Management
Lead Follow-Up
Home Services
Exterior Services
Painting
Roofing
Construction
Remodeling
AI Tools
ChatGPT
What We Offer
Long-term, stable employment
Competitive compensation based on experience
Training and onboarding
Supportive team environment
Opportunity to grow with a rapidly expanding company
Opportunities for increased responsibility
Opportunity to learn and use modern AI tools and technology
How to Apply
Please include the following in your application:

Your resume
A brief introduction about yourself
Your previous administrative/customer service experience
Your experience handling inbound calls and scheduling
The AI tools you currently use
Your expected monthly salary
Your availability and preferred working hours
Application Question
Please answer this question at the beginning of your application:

"What would you do if you had several customer calls, appointments to confirm, and other administrative tasks at the same time? How would you prioritize your work?"

Applications that do not answer the question may not be considered.

We are looking for a dependable, proactive, organized, and motivated person who wants to build a long-term relationship with our growing company.

If you are a self-starter who enjoys helping customers and keeping things organized, we want to hear from you!

SKILL REQUIREMENT

Data Entry Customer Service English Proficiency

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Administrative Assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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