A-PLAYER CS Representative With Proven Fashion Dropshipping Experience

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TYPE OF WORK

Any

SALARY

N/A

HOURS PER WEEK

TBD

DATE UPDATED

Sep 4, 2026

JOB OVERVIEW

We are looking for a fast, loyal, and solution-driven Customer Support Specialist to join our growing ecommerce company.
You will start with few hours per day, and as the company scales, your hours and responsibilities can grow with us. The starting rate is $4.00/hour, and, your rate will increase based on performance, with strong growth potential for long-term team members.
If you’re interested, send me “A-Player”.


Responsibilities
• Reply to customer emails quickly and clearly
• Process refunds and handle return cases
• Coordinate with suppliers
• Check tracking numbers and resolve delivery issues
• Manage chargebacks and submit dispute evidence
• Keep internal notes and Google Sheets organized
• Maintain a clean inbox (zero-backlog mindset)

Requirements
• Excellent written English
• MUST have fashion dropshipping customer support experience
• Loyal, reliable, proactive
• Strong problem-solving mindset
• Ability to think with us and improve processes
• Stable internet connection
• Willing to work every day
• Ecommerce/Shopify experience is a plus

Tools
Shopify, Klaviyo, Slack, Google Sheets, CRM, and other own AI programs

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