Office Administrator

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: TYPE OF WORK

Full Time

: SALARY

$1,500 AUD

: HOURS PER WEEK

40

: DATE UPDATED

Sep 4, 2026

JOB OVERVIEW

Purpose
• Provide high quality administration, bookkeeping and customer service support for SelectFranchising's operation in Australia.
Main Responsibilities
Accounts
• Raise invoices in Xero
• Allocate customer payments
• Follow up overdue accounts
• Prepare debtor reports
• Process supplier invoices
• General bookkeeping
CRM Administration
• Enter new customers
• Update franchise records
• Maintain customer information
• Upload documents
• Monitor workflows
• Produce reports
• Maintain data accuracy
Customer Service
• Answer incoming customer calls
• Make outbound calls
• Book appointments
• Follow up enquiries
• Email customers
• Handle customer requests professionally
General Administration
• Prepare documents
• Manage electronic filing
• Data entry
• Maintain spreadsheets
• Assist management with projects
• Other administration duties as required

Essential Skills
• Excellent spoken English
• Excellent written English
• Xero experience
• Microsoft Excel
• Microsoft Word
• Attention to detail
• Customer service skills
• Fast learner
• Reliable internet connection
• Quiet home office

KPIs
• Data accuracy above 99%
• Respond to emails within 2 hours during work hours
• Telephone answered professionally
• Daily work completed on time
• Positive customer feedback
• Minimal accounting errors

SKILL REQUIREMENT

English Speaking

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Office Administrator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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