Medical Office Virtual Assistant / Receptionist (Camera-On, Full Time)

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TYPE OF WORK

Full Time

SALARY

1000-3000

HOURS PER WEEK

40

DATE UPDATED

Sep 4, 2026

JOB OVERVIEW

MEDICAL OFFICE VIRTUAL ASSISTANT / RECEPTIONIST — FULL TIME, CAMERA ON

We are a US-based medical office looking for a professional, reliable, English-fluent Virtual Assistant to serve as our remote front-office receptionist. This is a long-term, full-time position on US Pacific Time hours.

RESPONSIBILITIES
- Answer inbound patient calls and return voicemails promptly
- Schedule, reschedule, and confirm patient appointments
- Patient intake: collect and enter demographic and insurance information
- Verify insurance eligibility and benefits
- Manage the office email inbox and respond to patient inquiries
- Maintain accurate records in the practice's EMR/EHR system
- Handle reminder calls, follow-ups, and no-show rescheduling
- Other administrative support as assigned

REQUIREMENTS
- Excellent spoken and written English — clear and easy to understand, comfortable on the phone with US patients all day
- Prior experience in a medical office, medical VA role, or US healthcare support strongly preferred
- Familiarity with EMR/EHR systems and basic medical terminology
- Reliable computer, quality headset, and stable high-speed internet with a backup internet and power source
- Able to work US Pacific Time business hours
- HIPAA awareness and complete discretion with patient information

PROFESSIONAL APPEARANCE AND CAMERA REQUIREMENTS
- This is a camera-on remote position.
- You must have a clean, organized, and professional office setup.
- Your background must always be neat, appropriate, and professional during working hours.
- You must remain available on camera when required during your shift.
- You are expected to wear clean, professional business attire while working.
- Your overall appearance and workspace should reflect the standards of a professional medical office.
- Your camera, microphone, lighting, internet connection, and workspace may be reviewed before employment.

COMPENSATION
$1,200 USD per month, full time (40 hours per week). Long-term position with room to grow.

HOW TO APPLY
Please reply with:
1. Your resume
2. A short voice or video recording introducing yourself in English (30-60 seconds)
3. A photo of your actual work-from-home workspace
4. A screenshot of your internet speed test
5. Your earliest available start date

Applications without a voice or video sample will not be considered.

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