Community Outreach & Resident Intake Coordinator

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: TYPE OF WORK

Part Time

: SALARY

4.00

: HOURS PER WEEK

40

: DATE UPDATED

Sep 3, 2026

JOB OVERVIEW

Countess Cares is hiring ASAP! We are looking for a dedicated, dependable, self-motivated person who can TAKE THE LEAD and wants a long-term opportunity to grow with our company.

This is not a basic VA position. We need someone who can help manage our outreach and potential resident process from first contact until they are ready for assessment and move-in.

Responsibilities:

Call and email social workers, case managers, hospitals, senior programs, re-entry programs, shelters, and other referral sources.
Build strong relationships that generate potential resident referrals.
Follow up consistently with referral partners and potential residents.
Pre-screen potential residents and prepare qualified applicants for assessment.
Manage all leads, notes, follow-ups, and resident progress in our CRM system.
Post on all assigned social media platforms 3 times per day and engage with inquiries.
Provide daily updates on outreach, leads, referrals, and potential residents.

Requirements:

MUST be able to TAKE THE LEAD, show initiative, and work independently without constant direction.
Must be a problem-solver who sees what needs to be done and takes action.
Excellent spoken and written English.
Comfortable making U.S. outbound calls.
CRM/lead management experience.
Strong communication, organization, and follow-up skills.
Social media experience.
Dependable and accountable for results.
Medical, healthcare, social services, case management, housing, or intake experience is a PLUS.

We are looking for someone who wants dedicated, long-term work and the opportunity to take on more responsibility as Countess Cares grows.

TO APPLY:
Send a short introduction, your relevant experience, and a 1–2 minute video explaining how you would build relationships with social workers and case managers to generate referrals.

Video can be submitted through Google Drive, Loom, or direct attachment. Make sure any link is set to “Anyone with the link can view.”

SKILL REQUIREMENT

Lead Generation Administrative Support Outbound Calls

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Community Outreach & Resident Intake Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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