Customer Service Rep + Community Manager (Credit Repair Company) — Part-Time

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TYPE OF WORK

Part Time

SALARY

$3/hr

HOURS PER WEEK

25

DATE UPDATED

Sep 4, 2026

JOB OVERVIEW

Job Title: Customer Service Rep + Community Manager (Credit Repair Company) — Part-Time
Job Type: Part-Time (4–6 hours/day)
Salary: $3/hour

About Us: We're The Credit Team, a US-based credit repair and financial education company. We help clients fix their credit and teach them how to build it. We also run a growing online community (Skool) where members learn credit strategies.

The Role: You'll wear two hats — supporting our credit repair clients and keeping our Skool community active and engaged.

Customer Service Duties:
-Respond to client texts/emails using our response guides and templates
-Answer common questions about the credit repair process
-Update client records in our CRM (GoHighLevel)
-Escalate complex cases to our team


Community Manager Duties:
-Welcome new members in our Skool group
-Respond to member questions and comments daily
-Post discussion prompts and keep engagement up
-Flag member wins and questions for our coaches
-Help members find the right courses/resources in the classroom

Requirements:
-Credit repair experience REQUIRED — you must understand disputes, collections, credit bureaus, and the general repair process (agency experience, VA work for a credit repair company, or similar)
-Excellent written English
-Reliable internet and computer
-Available 4–6 hours/day with US time overlap
-Organized, self-motivated, friendly tone in writing
-Experience with customer support or community management preferred
-Familiarity with GoHighLevel or Skool is a plus (we'll train you)
-Willingness to learn credit basics (we'll teach you — no credit experience needed)


How to Apply:
Reply with:
- The word "CREDIT" at the top of your message (so we know you read this)
- A sample reply to this message: "Hi, I disputed a collection 2 months ago and it's still on my report. What's going on?"
- A short video introduction (1–2 minutes) — introduce yourself, your experience, and why you're a fit. Upload to Loom, Google Drive, or YouTube (unlisted) and paste the link.

We're hiring ASAP. Serious applicants only.

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