Female Care Liaison - US Based Long Term Work

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: TYPE OF WORK

Full Time

: SALARY

25k-40k (First Year)

: HOURS PER WEEK

40

: DATE UPDATED

Sep 11, 2026

JOB OVERVIEW

ABOUT THE ROLE

We are looking for a professional, compassionate, and highly organized Client Care Coordinator / Care Liaison to join our growing U.S.-based care services team.
This is a full-time, long-term work-from-home position for someone with excellent English communication skills who enjoys helping people, following up, resolving concerns, and making sure clients receive consistent support.

WHAT YOU'LL DO
- Handle inbound and primarily outbound calls with clients, families, Care Providers, and other contacts.
- Assist with client concerns, updates, follow-ups, and ongoing care needs.
- Coordinate information and follow-ups with internal departments.
- Monitor active cases and help ensure continuity of service.
- Maintain accurate and timely documentation of calls, updates, and follow-ups.
- Build positive and professional relationships with clients, families, Care Providers, and other contacts.
- Proactively identify concerns or pending matters and make sure they are properly followed through.

WE'RE LOOKING FOR SOMEONE WHO
- Has excellent spoken and written English.
- Is confident and comfortable handling both inbound and primarily outbound phone calls.
- Has previous experience in BPO, customer service, client support, healthcare support, or a similar role.
- Communicates naturally and professionally and is comfortable speaking with U.S.-based clients.
- Is compassionate, patient, organized, and attentive to detail.
- Has strong follow-up skills and does not need constant reminders to complete responsibilities.
- Is proactive, dependable, and takes ownership of assigned tasks.
- Can handle difficult conversations and concerns professionally.
- Is comfortable working independently while coordinating with a team.

WORK REQUIREMENTS
- Must be available to work full-time on a U.S. PST/PDT schedule.
- Must not currently be employed part-time or full-time.
- Must be able to start immediately.
- Must have a reliable laptop or desktop computer.
- Must have a reliable high-speed internet connection.
- Must have a quiet and distraction-free workspace.
- Must be comfortable being on camera throughout the work shift via Google Meet for attendance and collaboration purposes.
- Must have a reliable backup internet and power source, or be willing to acquire one.
- Noise-cancelling headset is preferred.

HOW TO APPLY

Please email your application to ---------- with the following:

- Updated Resume – Submit your most recent resume reflecting your current and previous work experience.
- Introduction Video – Submit a short video introducing yourself. Tell us about your background, why you believe you would be a good fit for this position, and what you can contribute to the company. Please speak naturally and do not read from a prepared script.
- Internet Speed Test – Submit a recent screenshot of your internet speed test showing both download and upload speeds.
- Computer Specifications – Submit a screenshot showing your computer's RAM and basic system specifications.
- Workstation Photo – Submit a clear photo of your current work-from-home setup, including your computer and workspace.

Please ensure that all requested information and links are complete and accessible when submitting your application.

Only applicants who meet the minimum qualifications will be contacted for the next step of the hiring process.

SKILL REQUIREMENT

English Speaking Customer Service Virtual Assistant

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Female Care Liaison - US Based Long Term Work

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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