E-Commerce Reconciliation & Vendor Support Specialist

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: TYPE OF WORK

Full Time

: SALARY

40,000

: HOURS PER WEEK

40

: DATE UPDATED

Oct 6, 2026

JOB OVERVIEW

We are looking for a highly detail-oriented E-Commerce Reconciliation & Vendor Support Specialist to help resolve discrepancies involving our suppliers, Amazon, and Walmart. Phone calls are a required part of this position

We will provide reports identifying transactions, shipments, invoices, credits, shortages, or other items requiring investigation. Your responsibility will be to review each item carefully, determine what needs to be resolved, contact the appropriate supplier or Amazon/Walmart support team, and follow up consistently until the issue is closed.

This position requires excellent attention to detail and strong English communication skills. You must be comfortable communicating professionally by both email and phone, including calling suppliers and contacting Amazon or Walmart customer service/support.

You will also be responsible for keeping accurate notes on every case, recording communications and outcomes, updating the reconciliation report, and making sure unresolved items do not get forgotten.

We are looking for someone who:

Has exceptional attention to detail
Speaks and writes English confidently
Is comfortable making outbound phone calls
Can communicate professionally with U.S. suppliers
Can communicate with Amazon and Walmart support
Is persistent with daily follow-ups
Is organized and capable of managing many open issues simultaneously
Has strong Excel/Google Sheets skills
Can identify discrepancies and investigate their cause
Documents every action accurately
Takes ownership of an issue until it is resolved

Please begin your application with the words “RECON READY.” Tell us about your experience with reconciliation, Amazon/Walmart, Excel or Google Sheets, and communicating with suppliers. Also include a short voice recording introducing yourself and describing a situation where you had to repeatedly follow up with someone to resolve an issue.

Experience with Amazon Seller Central, Walmart Seller Center, vendor reconciliation, accounting, bookkeeping, inventory reconciliation, or e-commerce operations is preferred.

SKILL REQUIREMENT

Accounting Amazon Customer Service

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Job Post	Reporter	Rank	Reason	Date

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E-Commerce Reconciliation & Vendor Support Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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