Real Estate Operations Manager

# Real Estate Operations Manager | $7–$10/hr + Performance Incentives

We are a growing U.S. real estate company looking for a highly organized, experienced **Real Estate Operations Manager** to help oversee the day-to-day operations of our sales, lead generation, transaction, and administrative systems.

This is **not a basic administrative or virtual assistant position.**

We are looking for someone who understands how a real estate operation works, is comfortable managing people, numbers, systems, and processes, and can become the person management relies on to know **what is happening, what needs attention, and what needs to happen next.**

You will work across multiple parts of the business, including:

* Seller lead management
* ISA operations
* CRM organization
* Dialer campaigns
* SMS marketing
* Property underwriting
* MLS research
* Payroll tracking
* Transaction coordination
* Team accountability
* Reporting
* Process improvement

The ideal candidate is someone who takes ownership, solves problems proactively, and does not need to be reminded about every task.

## Compensation

**$7.00–$10.00/hour**, depending on experience, skill level, real estate knowledge, and familiarity with our systems.

There may also be opportunities for:

* Performance bonuses
* Commissions
* Increased compensation based on results
* Expanded responsibilities as the company grows

Candidates with strong experience in several of the following may qualify toward the higher end of the range:

* ReadyMode
* Smarter Contact
* Follow Up Boss
* Dotloop
* MLS
* Real estate underwriting
* Comparable sales analysis
* ISA management
* Real estate operations
* Wholesaling or investment real estate

Compensation and responsibilities may grow based on demonstrated performance and ownership of the role.

# Core Responsibilities

## Property Underwriting & Deal Review

You will help management and acquisitions quickly understand whether seller opportunities are worth pursuing.

Responsibilities may include:

* Reviewing incoming seller leads and property opportunities
* Researching property values and comparable sales
* Pulling and analyzing MLS comps
* Reviewing property history and prior sales
* Evaluating active, pending, and sold listings
* Assisting with ARV calculations
* Reviewing estimated repair information
* Helping determine potential offer ranges
* Reviewing equity and deal viability
* Organizing seller and property information for acquisitions
* Prioritizing opportunities based on motivation, equity, property condition, timeline, and potential value

You should be comfortable looking at property data and turning it into useful information for a sales or acquisitions team.

## Lead Management & CRM Operations

You will help ensure our seller leads are properly organized, assigned, worked, and followed up with.

Responsibilities include:

* Managing and organizing leads inside our CRM
* Monitoring lead stages and dispositions
* Ensuring follow-up tasks are being completed
* Identifying neglected or improperly managed leads
* Maintaining organized lead lists
* Creating follow-up categories
* Helping maintain nurture campaigns
* Monitoring lead flow through the sales pipeline
* Ensuring qualified opportunities reach the appropriate team member
* Identifying leads that need additional attention
* Improving lead organization and follow-up processes

A major part of this role is making sure **good opportunities do not fall through the cracks.**

## ReadyMode Management

Experience with **ReadyMode** is strongly preferred.

You may be responsible for:

* Uploading lead lists
* Organizing campaigns
* Creating dialing campaigns
* Managing campaign settings
* Managing lead distribution
* Maintaining dispositions
* Maintaining follow-up lists
* Monitoring ISA activity
* Reviewing campaign performance
* Helping troubleshoot basic dialer or campaign issues
* Ensuring leads are being distributed and worked correctly
* Helping management identify productivity or performance issues

Candidates with experience managing another high-volume outbound dialer may also be considered.

## SMS Marketing & Smarter Contact

You will also help manage our outbound SMS lead generation.

Responsibilities may include:

* Creating SMS campaigns in Smarter Contact
* Uploading and organizing prospect lists
* Segmenting leads correctly
* Writing and scheduling campaigns
* Monitoring replies
* Routing opportunities to the appropriate team member
* Tracking campaign results
* Maintaining clean contact databases
* Creating nurture and follow-up campaigns
* Helping test messaging and campaign strategies
* Preventing duplicate or improperly segmented contacts

Experience with **Smarter Contact** is a major advantage.

## ISA Team Operations

You will help support the day-to-day management of our Inside Sales Agent team.

Responsibilities may include:

* Monitoring attendance
* Monitoring schedules and hours
* Reviewing productivity
* Reviewing call activity
* Tracking KPIs
* Helping coordinate training
* Assisting with onboarding and offboarding
* Maintaining employee and contractor records
* Communicating procedures and expectations
* Helping identify performance issues
* Following up on accountability items
* Assisting management with performance reporting

You should be comfortable holding team members accountable in a professional and respectful way.

This does not mean micromanaging the team.

It means ensuring expectations are clear, numbers are visible, problems are identified early, and commitments are followed through.

## Payroll & Administrative Operations

You may also assist with operational payroll preparation.

Responsibilities may include:

* Tracking employee and contractor hours
* Reviewing time records
* Preparing payroll information
* Maintaining payroll records
* Tracking commissions
* Tracking bonuses
* Identifying inconsistencies before payroll is submitted
* Maintaining accurate internal compensation records

Accuracy and attention to detail are extremely important.

## Dotloop & Transaction Support

You will help ensure our real estate transaction files stay organized from contract through closing.

Responsibilities may include:

* Creating transaction files in Dotloop
* Uploading contracts
* Uploading disclosures
* Organizing amendments and addenda
* Monitoring documents for missing information
* Checking signature completion
* Helping maintain accurate transaction records
* Assisting agents and management with transaction organization
* Tracking important documents and deadlines
* Helping keep files complete and audit-ready

Direct transaction coordination experience is a strong advantage.

## MLS & Property Research

You should be comfortable working with MLS data or be experienced enough in real estate research to learn our process quickly.

Responsibilities may include:

* Pulling comparable properties
* Reviewing sold properties
* Reviewing active and pending listings
* Researching property history
* Reviewing prior listing activity
* Analyzing market activity
* Helping determine pricing ranges
* Assisting with underwriting
* Preparing property information for management, agents, and acquisitions staff

Strong attention to detail is essential when reviewing comparable properties.

## Seller Lead Nurturing

Some seller opportunities require weeks or months of follow-up before they are ready to move forward.

You may help ensure those opportunities stay active.

Responsibilities may include:

* Following up with seller leads
* Checking for changes in motivation
* Checking timeline changes
* Discussing updated pricing expectations
* Maintaining long-term relationships
* Documenting conversations
* Updating CRM information
* Identifying newly motivated sellers
* Returning qualified opportunities to acquisitions or sales

You should be persistent and organized without being unnecessarily aggressive.

# Systems Experience

Experience with several of the following is strongly preferred:

* **ReadyMode**
* **Smarter Contact**
* **Follow Up Boss**
* **Dotloop**
* **MLS**
* Google Workspace
* Google Sheets
* Real estate CRM systems
* SMS marketing platforms
* Lead databases
* Outbound dialers
* Property research tools
* Comparable sales analysis
* Real estate investor systems
* Wholesaling systems
* Transaction management platforms

You do not need experience with every system listed.

However, candidates with direct experience using multiple systems in an actual real estate operation will receive stronger consideration.

# Who We Are Looking For

The ideal candidate is:

* Extremely organized
* Detail-oriented
* Reliable
* Comfortable managing several moving pieces at once
* Able to prioritize effectively
* Comfortable with numbers and spreadsheets
* Strong with technology
* Fast at learning new software
* Experienced with real estate terminology
* Comfortable researching properties
* Comfortable reviewing comparable sales
* Comfortable communicating with team members
* Comfortable holding people accountable
* Able to work independently
* Proactive about identifying problems
* Strong at documenting processes
* Comfortable improving existing systems
* Able to recognize inefficiencies
* Calm when multiple priorities compete for attention
* Comfortable working in a fast-paced environment
* Someone who takes ownership instead of waiting for instructions

We especially value someone who thinks:

**“I saw the problem, figured out what caused it, fixed it, documented it, and made sure it does not keep happening.”**

# Preferred Background

We would especially like to hear from candidates who have previously worked as a:

* Real Estate Operations Manager
* Real Estate Office Manager
* Real Estate Operations Coordinator
* Real Estate Virtual Assistant Manager
* Transaction Coordinator
* Lead Manager
* ISA Manager
* Acquisitions Assistant
* Acquisitions Coordinator
* Real Estate Executive Assistant
* Real Estate Investor Operations Manager
* Wholesaling Operations Manager

Experience working with a:

* Real estate brokerage
* Real estate investment company
* Wholesaling company
* Acquisition team
* High-volume ISA organization
* Seller lead generation company

is highly preferred.

# What Success Looks Like

The successful person in this role becomes the person who can answer:

**Where do our leads stand?**

**Are our campaigns running correctly?**

**Are the ISAs working the right opportunities?**

**Which sellers need immediate attention?**

**What leads are falling behind?**

**What deals need underwriting?**

**Are our payroll numbers correct?**

**Are transaction files complete?**

**Are follow-ups happening?**

**What operational problems need management's attention?**

When this role is working well:

* Leads are organized.
* Campaigns are active.
* ISAs know what they should be doing.
* Follow-up is consistent.
* Seller opportunities are properly nurtured.
* Payroll information is accurate.
* Property numbers are reviewed.
* MLS research is completed correctly.
* Transactions are organized.
* CRM information is current.
* Management has visibility into performance.
* Problems are identified before they become emergencies.

Our goal is for management to be able to focus on higher-level decisions instead of personally chasing every operational detail.

# This Role Is NOT For You If

Please do not apply if:

* You need constant supervision
* You wait to be told about obvious problems
* You regularly forget follow-ups
* You struggle managing multiple systems
* You dislike working with spreadsheets or numbers
* You are uncomfortable learning new technology
* You have no interest in understanding real estate
* You avoid holding team members accountable
* You struggle with detailed administrative work
* You are looking for a simple task-based VA role
* You are uncomfortable taking ownership of results

This position requires someone who can manage both **details and the bigger operational picture.**

# How to Apply

Send your application to:

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Use the subject line:

**Application – Real Estate Operations Manager**

Please answer the following questions:

1. Describe your previous real estate experience.

2. Have you previously managed operations for a real estate team, brokerage, investor, or wholesaling company? Please explain.

3. Which of the following systems have you personally used?

* ReadyMode
* Smarter Contact
* Follow Up Boss
* Dotloop
* MLS
* Other real estate CRMs or dialers

4. Describe your experience managing leads and CRM pipelines.

5. Have you managed an ISA or sales team? If yes, how many people and what KPIs did you track?

6. Describe your experience with MLS research and comparable sales.

7. Are you comfortable calculating or reviewing ARV and evaluating investment opportunities?

8. Describe your experience with transaction coordination or Dotloop.

9. Have you handled payroll, time tracking, commissions, or contractor payments?

10. Describe one operational problem you identified and solved without being specifically instructed to fix it.

11. What reports or KPIs have you been responsible for maintaining?

12. How do you make sure important tasks and leads do not fall through the cracks?

13. What is your current availability and preferred working schedule?

Please also include a **short voice or video introduction**.

Tell us briefly:

* Who you are
* Your real estate background
* Your strongest operations skill
* The systems you know best
* Why you believe you would succeed in this role

Applications with **specific examples, measurable results, screenshots, reports, process improvements, or descriptions of systems you personally managed** will receive stronger consideration.

We are looking for someone who wants to **take ownership of the position, become an important part of the team, and grow with the company.**

**Compensation: $4–$7/hour + potential commissions/performance incentives**

**Apply at: ----------