Property Management Customer Service ($300 Per Week)

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: TYPE OF WORK

Full Time

: SALARY

$300 per week

: HOURS PER WEEK

40

: DATE UPDATED

Aug 31, 2026

JOB OVERVIEW

Property Management Customer Service Representative (Remote)

Self-Storage & Warehouse Properties | Full-Time | Long-Term

We own and operate three self-storage and warehouse properties in Florida and are looking for a full-time Property Management Customer Service Representative to become a key part of our team.

This isn't a typical customer service role.

Every phone call or email leads to work that needs to be completed—from preparing leases and setting up payments to coordinating repairs and following up on overdue accounts. You'll be responsible for keeping every customer request and operational task moving until it's fully resolved.

If you're someone who takes ownership, follows through, and enjoys seeing things to completion, we'd love to hear from you.

Schedule

Full-time (40 hours per week)
Monday–Friday
9:00 AM–5:00 PM or 10:00 AM–6:00 PM US Eastern Time
Remote

What You'll Do

You'll manage customer interactions from first inquiry through move-in and ongoing account support.

Your responsibilities include:

Answer phone calls and emails from prospective and existing customers
Help customers choose the right storage unit or warehouse space for their needs
Prepare leases and guide customers through the rental process
Set up payment arrangements and maintain accurate customer accounts
Follow up professionally on overdue balances
Coordinate local contractors for maintenance and repairs
Confirm repair work has been completed and documented
Prepare and send lien notices according to company procedures and deadlines
Track every open task through completion using our task management system
Maintain accurate records and ensure nothing falls through the cracks

What We're Looking For

Required Experience

We're looking for someone with previous experience in one or more of the following:

Property management
Self-storage operations
Leasing offices
Rental administration
HOA administration
Residential or commercial property coordination

You should have experience working with leases, tenant payments, and customer accounts—not just answering customer service calls.

The Right Person for This Role

You'll be successful if you:

Naturally follow through until every task is complete
Stay organized while managing multiple ongoing priorities
Pay close attention to details, deadlines, and documentation
Are comfortable speaking with US customers over the phone
Can confidently handle conversations about overdue payments while remaining professional and respectful
Communicate clearly in both spoken and written English
Enjoy solving problems rather than passing them to someone else

Technical Requirements

You must have:

Reliable computer
Quality USB noise-cancelling headset
Hardwired Ethernet connection (Wi-Fi alone is not sufficient)
Backup internet connection
Quiet, professional workspace with minimal background noise

Work Environment

We provide structured training and detailed written procedures for nearly every process. You'll be supported with documented systems, but you'll also be trusted to take ownership of your work and see every task through to completion.

What We Offer

Competitive hourly pay based on experience
Paid training
Stable, long-term employment
A small, established company with clear processes and expectations
Well-documented SOPs and ongoing support

Please Note

This is a full-time position requiring availability during US Eastern business hours.
We use time-tracking software and are transparent about it from the beginning. We measure productivity and accountability, not micromanagement.
We are seeking someone committed to this role as their primary full-time position.

How to Apply

Please include:

Your resume
A short voice recording introducing yourself
Briefly describe a time you had to follow up repeatedly with others to get an important task completed
Tell us which property management, leasing, or rental systems you've used and what your responsibilities were in those systems

We're looking for someone who takes ownership, communicates professionally, and finishes what they start. If that sounds like you, we'd love to hear from you.

SKILL REQUIREMENT

Customer Support Management Property Management Project Management

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Property Management Customer Service ($300 Per Week)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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