Commercial Cleaning Lead Generation and Appointment Setting VA

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TYPE OF WORK

Part Time

SALARY

5/hour

HOURS PER WEEK

10

DATE UPDATED

Sep 5, 2026

JOB OVERVIEW

COMMERCIAL CLEANING LEAD GENERATION AND APPOINTMENT SETTER

Northern Lights Cleaning is a growing U.S.-based cleaning company seeking a reliable and organized Lead Generation and Appointment Setting Specialist.

This is a long-term, part-time position for 10 hours per week. Opportunities for additional hours and advancement may become available based on reliability, communication, performance, and company growth.

COMPENSATION

• Starting base pay of $5 USD per hour
• 10 hours per week
• Uncapped $10 USD bonus for every qualified walkthrough or cleaning appointment scheduled that the prospect attends
• Potential for additional hours and responsibilities as the company grows

There is no limit to the number of appointment bonuses that may be earned. To qualify for the bonus, the prospect must be a legitimate potential customer, meet the company’s qualification requirements, confirm the appointment, and attend the scheduled walkthrough or cleaning appointment.

Canceled appointments, no-shows, duplicate leads, fake leads, and unqualified appointments are not eligible for bonuses.

RESPONSIBILITIES

• Research potential commercial cleaning clients, including property management companies, apartment communities, offices, construction companies, commercial facilities, and other businesses
• Find and verify decision-maker names, job titles, phone numbers, and email addresses
• Create and maintain accurate prospect lists
• Conduct approved email outreach and follow-ups
• Make outbound calls to qualified prospects
• Introduce Northern Lights Cleaning and its services professionally
• Qualify prospects using company-approved questions
• Schedule qualified phone appointments, cleaning estimates, and property walkthroughs
• Schedule cleaning appointments only within owner-approved availability and guidelines
• Confirm scheduled appointments and send reminders to reduce cancellations and no-shows
• Accurately record calls, emails, responses, follow-ups, and appointments
• Maintain organized records in Google Sheets or another assigned lead-tracking system
• Provide a progress report at the end of each shift
• Follow company-approved scripts, templates, instructions, and deadlines
• Protect confidential company, client, and prospect information

AUTHORITY AND FINANCIAL LIMITATIONS

This is a lead-generation and appointment-setting position. The VA is not authorized to make pricing, contractual, operational, or financial decisions on behalf of Northern Lights Cleaning.

The VA may not:

• Quote, estimate, negotiate, or promise prices
• Offer discounts, promotions, refunds, credits, or payment arrangements without an owner’s prior approval
• Prepare or submit bids or proposals without prior owner review and approval
• Sign contracts, service agreements, vendor documents, or legally binding documents
• Accept contract terms or make changes to company agreements
• Promise services, staffing, supplies, completion dates, or scheduling outside owner-approved availability
• Commit Northern Lights Cleaning to any purchase, expense, service obligation, contract, or financial arrangement
• Represent themselves as an owner or claim authority they have not been given

Any request involving pricing, estimates, bids, discounts, contracts, payments, financial terms, or unusual service commitments must be referred to an owner.

Owner-approved bids, proposals, prices, or documents may only be communicated or submitted after the VA receives specific approval and instructions from an owner.

REQUIREMENTS

• Previous lead-generation, cold-calling, appointment-setting, telemarketing, or sales experience
• Excellent written and spoken English
• Professional and confident telephone communication
• Strong time-management and organizational skills
• Dependable attendance during all scheduled working hours
• Prompt communication with company owners
• Ability to follow detailed instructions and respect company authority limits
• Ability to meet deadlines and complete assigned work without constant supervision
• Comfortable communicating with U.S.-based businesses and property managers
• Reliable computer, high-speed internet, and a quiet calling environment
• Ability to work at least part of the 10-hour weekly schedule during U.S. Mountain Time business hours
• Experience using Google Sheets, Gmail, online research tools, and lead-tracking systems
• Strong attention to detail when researching prospects and entering information

TO APPLY, PLEASE INCLUDE:

1. The word “BRIGHTER” at the beginning of your application
2. A brief introduction
3. Your lead-generation and appointment-setting experience
4. Examples of previous results, if available
5. The tools and systems you have used
6. Your availability during U.S. Mountain Time
7. Your internet speed
8. A brief voice recording introducing yourself and describing your appointment-setting experience

Applications that do not follow these instructions may not be considered.

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