Customer Support Representative

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TYPE OF WORK

Any

SALARY

$3/hour - $5/hour

HOURS PER WEEK

20

DATE UPDATED

Aug 28, 2026

JOB OVERVIEW

Job Opening: Customer Support Representative

About the role
We're looking for a Customer Service Representative to handle our customer email support. You'll be the main point of contact for customers with questions or issues, making sure every email gets a clear, helpful, and timely response.

Responsibilities

Respond to customer emails in a professional and friendly tone
Handle common inquiries (order status, returns, shipping delays, etc.) following our support guidelines
Escalate more complex issues to the right team member when needed
Keep response times fast and consistent

Requirements

Strong written English (or French, depending on brand)
Clear, friendly, and professional communication style
Comfortable working independently and following SOPs
Experience with customer support is a plus

Interested?
Watch this Loom video first: ----------

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