Sales support

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TYPE OF WORK

Full Time

SALARY

30,000 php per month

HOURS PER WEEK

40

DATE UPDATED

Aug 28, 2026

JOB OVERVIEW

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Company Overview


We strive for excellence. We work with integrity. We stay agile to customer needs. We are sustainable. We are fearless. These are the CRAFTEX brand principles that underly the success of our business and our identity in the facilities management soft services market. They drive our culture and collaborative approach to delivering solutions and give us a common purpose. We ALL collectively understand them, work towards them, and live by them every day.




Our personality is confident and sturdy. We are a safe pair of hands. We are not risk takers. Solutions-focused. We will always find a way to add value. Reliable. We are doers, and do what we say we will. A safe pair of hands. Pragmatic. We are realistic and easy to work with.




CRAFTEX - Total Cleaning Systems. We are the complete commercial cleaning system supporting facilities management professionals to win new and retain existing business. Our goal is to deliver concise, informative content without overcomplicating our offer. ONE SOURCE FOR EQUIPMENT - One partner for every soft services contract. We ensure the right product for the right job delivered at the right time. ‘ALWAYS ON’ SUPPORT - We are there when our clients are there. An ‘always on’, open-book asset management service to ensure they never miss a thing. Minimum downtime. Maximum efficiency. PLANET-AWARE SUSTAINABILITY - Changing the meaning of greenwashing. We don’t just tick the boxes for sustainable operations, we help our clients redefine them. FLEXIBLE SERVICE - Flexible to the demands of the job. With UK-wide service engineers and multiple service options available, we are always able to get the job done.




As a partner of choice, CRAFTEX’s client-base has spans leading UK, European & Global facilities management companies: Mitie, EMCOR, Churchill, Carlisle, Excellerate, Sodexo, CBRE, ISS, ABM and OCS, to name but a few.



We have ambitious plans for our future and as a valued member of our team we look to you to share in, and embody, our vision – to make our journey your journey. We’re invested in you, and dedicated to fostering a vibrant culture that develops your skills, nurtures your potential, and stimulates your professional growth for a lasting career with us. This job profile will not remain static as you will be empowered to map out your own trajectory and showcase your abilities to ensure you reach potential and thrive.






Role Overview

This role consists of several key responsibilities related to responding to and speaking with customers. The role’s core function is to serve as a starting point for customers with inbound inquiries about Craftex Products, Services, and Sectors. This role will also be responsible for supporting the Head of Sales in an administrative capacity. While specific responsibilities are defined below, the flexibility and agility of the person in this role will greatly increase their success in the role and within Craftex.

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Key Accountabilities/Responsibilities

Answer and triage inbound Phone calls, emails, and chat messages
Coordinate and execute Outbound phone campaigns.
Manage key Excel database files extracting data and generating reports
Administrative Support for Head of Sales including email management, task management, calendar management as needed


Key Skills & Experience




Excellent organisation and attention-to-detail
Excellent communication skills both verbal and written
Strong presentation skills
Ability to problem-solve and think logically
Self-motivated and proactive in approach to achieving targets
Strong drive to seek continuous improvement
Ability to work in a small highly motivated team in a collaborative way
Ability to self-manage and be self-taught


Knowledge, Skills & Qualifications

High School level education
Strong proficiency in Microsoft office suite including Word, Excel, Outlook and PowerPoint


Special Aptitudes

Attention to detail and swift, accurate editing abilities
Ability to work unsupervised
Ability to nurture collaborative relations
Ability to work under pressure with a positive “can do” attitude
Superb time management and attention to details skills
Creative and innovative mindset
Proactive and agile work ethic
Organisation
Ability to juggle multiple projects
Ability to interact/communicate digitally (Teams) to understand instructions, advice and discuss ideas


Circumstances & Compensation

Fluent in English (C2 or above)
Must be eligible to work in UK time zone
Location: Remote, work from home
Compensation: 30,000 PHP per month
Perks & Benefits: Work from home, Access to Craftex EapAssist Employee Program, Monthly Game Prize, 13th Month Pay, Annual Job Review and Contract Renewal


Technology Setup

In addition to the above, you must also have the appropriate technology system & software in place as below:

Internet not lower than 50 MBPS
Less than 3 year old Laptop or PC with at least Intel Core i3 processor and 4GB RAM (or equivalent)
Noise cancellation headset & a webcam
Location

Philippines (Remote)

Department

Business & Projects Support

Employment Type

Independent Contractor.

Minimum Experience

Mid-level

Compensation

30,000.00 php

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