Healthcare Operations and Administration Coordinator- Remote, Part- Time

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TYPE OF WORK

Part Time

SALARY

$8/ hr

HOURS PER WEEK

10

DATE UPDATED

Aug 28, 2026

JOB OVERVIEW

Healthcare Operations & Admin Coordinator – Remote, Part-Time
Philippines-based applicants with healthcare, allied-health or medical practice experience preferred | Long-term role | Immediate start

About the Role
We are a growing private psychology practice based in Auckland, New Zealand, providing evidence-based, trauma-focused therapy, clinical supervision and professional training. We are looking for an experienced, organised and tech-savvy Healthcare Operations & Admin Coordinator who can work independently, take ownership and improve systems as the practice grows.
This is not a basic data-entry VA role. We are looking for someone who enjoys technology, systems, problem-solving and improving processes.

Hours & Pay
• 10–15 hours/week, with scope to increase as the practice grows
• Monday–Friday
• Core hours: 8:00–10:00 am Philippines Time / 12:00–2:00 pm NZ Time
• NZD $8/hour (approximately PHP 12,000/month at 10 hrs/week)
• Remote | Philippines-based applicants only
• Immediate start
• Long-term opportunity

Key Responsibilities
Practice & Client Administration
• Client onboarding, forms, records and routine correspondence
• Scheduling, confirmations, cancellations and follow-ups
• Inbox and administrative enquiries
• Maintaining client workflows in Quikly CMS

Operations & Systems
• Maintain and improve SOPs, workflows and digital systems
• Organise Google Drive and administrative resources
• Identify inefficiencies and implement practical solutions and automations
• Turn ideas into clear, workable processes
• Coordinate with CMS, website and other external providers

Finance & Programme Support
• Invoicing, payment follow-ups and Stripe administration
• Track expenses and subscriptions
• Support workshops, supervision and training programmes, including Humanitix

Marketing & Website
• Support newsletters, Facebook, Instagram and website updates
• Coordinate with SEO/marketing providers
• Canva and WordPress experience is an advantage

What We’re Looking For
• Proven experience in administration, operations, executive assistance or practice management
• Excellent written and spoken English
• Manages competing priorities calmly
• Highly organised, reliable and detail-oriented
• Proactive, independent and able to take ownership
• Strong judgement and ability to manage competing priorities
• Excited by managing technology, CMS platforms and digital workflows
• Professional, discreet and experienced in handling confidential information
• Strong interest in systems, automation and process improvement
Healthcare, psychology or allied-health experience is highly desirable.
Experience and proficiency with Google Workspace, CMS/CRM platforms, Stripe, Canva, WordPress, Excel/Google Sheets, AI tools or marketing administration is an advantage.

Confidentiality & Privacy
This role involves access to sensitive health information. Confidentiality and information security are non-negotiable.
You must be able to follow applicable NZ privacy requirements and relevant HIPAA safeguards, use approved systems and maintain secure remote-work practices.

How to Apply
Please send:
1. CV/resume
2. Answers to the screening questions below
3. 2–3 professional references including organisation, role, duration and contact details
4. 60–120 second video introduction answering:
“Tell us about one real administrative or operational problem you encountered in a previous role. What happened, what did you do, and what was the outcome?” Please speak naturally rather than reading from a script. Loom, Google Drive or another accessible link is fine.
Start your application with: “Healthcare VA Operations”
Applications missing the requested information may not be considered.

Screening Questions
1. Tell us about your experience handling confidential or health-related information and maintaining privacy while working remotely.
2. Which CMS/CRM, booking, invoicing or practice-management systems have you used? Briefly describe your process of learning the CMS and integrating with the Practice goals, workflows or troubleshooting.

Please apply only if you can reliably commit to the stated hours and are looking for a long-term working relationship.

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