Operations & Outreach VA - B2B SaaS (Churches, Restaurants, Creators)

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: TYPE OF WORK

Full Time

: SALARY

$1,200/month + performance bonus

: HOURS PER WEEK

40

: DATE UPDATED

Aug 27, 2026

JOB OVERVIEW

OPERATIONS & OUTREACH VA - B2B SAAS (CHURCHES, RESTAURANTS, CREATORS)

Company: Guru Boxz Technologies LLC (USA - North Carolina)
Type: Full-time contractor, long-term
Rate: $1,200/month base, plus a performance bonus for every qualified demo that shows up
Schedule: 40 hrs/week, Monday-Friday. You must overlap 9:00 PM-1:00 AM Manila time (9:00 AM-1:00 PM US Eastern). This is a night shift - the role requires live contact during US business hours.

ABOUT US

We build software for churches, restaurants, and married couples:

- Church Krew - all-in-one church management software (we win churches switching off Planning Center)
- Krew Huddle - operations software for independent restaurants
- Gather Socially - a faith-native social platform, currently recruiting founding members
- Tapestry - a devotional app for married couples

You'll work directly with the founder. This is the role that keeps the business running while he builds.

WHAT YOU'LL DO

1. OUTREACH & LEAD GENERATION
- Build targeted prospect lists in Apollo - churches by size and denomination, independent restaurants by market, creators and ministry leaders
- Run cold email sequences and social DM outreach using our approved templates
- Personalize every first touch. We do not send mass blasts that read like mass blasts.
- Follow up persistently and politely - most replies come after the third touch
- Qualify inbound replies and book demos directly on the founder's calendar
- Send reminders and cut down no-shows

2. CRM & PIPELINE HYGIENE
- Log every activity, note, and outcome in HubSpot
- Keep contact and deal records accurate and current
- Flag stale deals and follow-ups that are slipping

3. CUSTOMER SUPPORT TRIAGE
- Monitor shared support inboxes across all brands
- Answer common questions from our help docs and templates
- Escalate anything technical or pastoral to the founder - never guess at an answer
- Track recurring issues so we know what to fix

4. CUSTOMER ONBOARDING SUPPORT
- Help new churches and restaurants get set up: data imports, account configuration, checklists
- Send onboarding sequences and check in during the first two weeks
- Prepare setup documents and training materials for new accounts

5. RELEASE TESTING (NO CODING REQUIRED)
- Manually walk through signup, checkout, giving, and booking flows before every release
- Test on desktop and mobile and report exactly what broke and how to reproduce it
- Keep a simple test checklist current for each product

6. ADMIN & EVENTS
- Calendar management, scheduling, travel logistics
- Event and conference logistics - registrations, vendor paperwork, attendee follow-up
- One Monday report: outreach sent, replies, demos booked and held, open support issues, and anything at risk

REQUIREMENTS

- Excellent written English - you'll be emailing American pastors and business owners, and it must not read as templated
- 1+ years in B2B outreach, appointment setting, virtual assistance, or customer support. Tell me the results you produced.
- Hands-on with an outreach tool (Apollo, Instantly, Smartlead, Lemlist, or similar) and a CRM
- Detail-obsessed. This role is checklists, follow-through, and catching what others miss.
- Genuinely persistent - comfortable with silence and rejection
- Stable internet and a quiet workspace for US-hours work

A BIG PLUS: Experience with churches, ministries, restaurants, or other small owner-operated businesses. You'll understand who you're talking to.

WHAT WE'RE NOT ASKING FOR

- Cold calling by phone (handled separately)
- Closing deals or negotiating pricing - you book the meeting, the founder closes
- Coding, design, or video editing
- Writing our core messaging from scratch

HOW TO APPLY

Applications that skip these steps will not be read.

1. Start your message with the word GATHER so I know you read the whole post.
2. Tell me about one outreach campaign you ran: who you targeted, how many you contacted, and how many meetings you booked.
3. Write me a 4-sentence cold email to a pastor of a 200-member church who currently uses Planning Center. Make it sound like a person wrote it.
4. Tell me about a time you caught a problem nobody asked you to look for.
5. Tell me which outreach tools, CRMs, and support tools you've used.
6. Confirm the $1,200/month base works for you, and tell me your available hours in Manila time.

PAID TRIAL

Strong applicants get a paid two-week trial - build one prospect list, run one live sequence, and run a release test pass. If it goes well, we move to a long-term agreement with bonuses.

SKILL REQUIREMENT

Customer Support Lead Generation Virtual Assistant

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Operations & Outreach VA - B2B SaaS (Churches, Restaurants, Creators)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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