Full Time
$4 / hr
40
Aug 27, 2026
PLEASE DO NOT APPLY IF THIS DOES NOT APPLY TO YOU
In order to be considered for this role upload a 30 second video of you introducing yourself and why we should use you as an executive assistant.
Desired Location For this Role: Philippines
We are looking for SELF MOTIVATED, DETAIL ORIENTED/ THOUROUGH, QUICK LEARNERS who work responsibly with minimal guidance and supervision in quick paced environments. MUST HAVE customer service experience & social media management experience. Must speak and write ENGLISH fluently.
Primary Responsibilities
- Social Media Management
- Customer Payment Reminders
-Create, Send and keep invoice management system
-Create , send and keep rental agreements up to date
-Sale Closing on digital products
Customer Payments & Collections
Review overdue invoices daily and follow up with customers by text and phone.
Document payment commitments, issues, and expected payment dates.
Monitor customer balances and escalate accounts requiring immediate attention.
Review incoming Zelle, Cash App, Apple Pay, and other cash-payment notifications.
Match payments to the correct customer and invoice.
Maintain accurate payment records in Connect Pro.
Rental & Invoice Management
Manage initial and recurring rental invoices.
Start recurring billing for new rentals and discontinue billing when vehicles are returned.
Review pre-rental and post-rental forms.
Assist with rental account closeouts, including mileage, fuel, damages, outstanding invoices, and deposits.
Maintain accurate customer and vehicle assignments.
Customer Leads & Reservations
Monitor
Respond promptly and professionally to prospective renters.
Direct customers through the rental reservation process.
Follow up with quotes, vehicle availability, and vehicle photos.
Track leads through the CRM until they rent, decline, or become inactive.
Vehicle Pickup & Return Support
Coordinate administrative requirements for upcoming vehicle pickups.
Collect required reservation deposits.
Send rental contracts, invoices, and check-in instructions.
Confirm completion of required forms and update rental status.
Review vehicle-return information and identify potential fuel, mileage, damage, or billing charges.
Escalate deposit refunds and deductions for approval.
Maintenance Follow-Up
Identify long-term renters requiring maintenance check-ins.
Contact renters regarding oil changes, warning lights, and other maintenance concerns.
Provide basic instructions or approved maintenance information.
Escalate reported mechanical or maintenance issues promptly.
CRM & Workflow Management
Review all active opportunities in Connect Pro daily.
Keep customers in the correct workflow stage based on their current rental status.
Maintain accurate customer, vehicle, payment, and rental information.
Merge duplicate customer records.
Identify incomplete records or stalled opportunities requiring follow-up.
Daily Reporting
Provide a concise daily update to management covering:
Outstanding and overdue invoices
Payment commitments or collection issues
New leads and pending rentals
Upcoming pickups and returns
Maintenance concerns
Vehicle/customer status issues
Items requiring management attention
Required Qualifications
Strong written and verbal English communication skills
Professional and confident phone presence
Strong organizational and follow-up skills
Comfortable handling customer payment conversations
Ability to work independently with limited supervision
Strong attention to detail
Comfortable learning CRM, invoicing, and rental-management software
Experience with Gmail, WhatsApp,
Reliable computer and internet connection
Ability to consistently complete daily responsibilities within the assigned schedule
Preferred Experience
Experience in one or more of the following is preferred:
Virtual assistant or administrative support
Car rental or automotive operations
Customer service
Accounts receivable or collections
CRM management
Appointment or reservation scheduling
Social media lead management
Performance Expectations
Success in this role will be measured by accuracy, responsiveness, follow-through, and organization. The Virtual Assistant should help ensure that:
Overdue invoices are addressed promptly.
Payments are accurately recorded.
Recurring billing matches active rentals.
Leads receive timely follow-up.
Customer and vehicle statuses remain accurate.
Maintenance concerns are identified before they become larger problems.
Pickups and returns are properly documented.
Management receives timely notice of issues requiring intervention.