Journey Psyche Psychiatry & Virtual Care

Sports Cards Sales & Inventory Specialist

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: TYPE OF WORK

Part Time

: SALARY

$5.50

: HOURS PER WEEK

30

: DATE UPDATED

Oct 2, 2026

JOB OVERVIEW

Sports Cards Sales & Inventory Specialist

Remote — Philippines | Lyons Cards LLC

ABOUT LYONS CARDS

Lyons Cards LLC is a fast-growing, family-owned sports-card and live-commerce company based in St. Louis, Missouri.

We are building a modern sports-card business around:

* Live breaks
* Premium singles
* PSA/BGS/SGC graded cards
* Sealed sports-card products
* Repacks
* Shopify / ----------
* Whatnot live commerce
* Online marketplace sales
* Customer engagement
* Strategic inventory management

Our primary sports are football and basketball, with select baseball inventory.

We are looking for a highly capable Philippines-based team member who can help us turn inventory into revenue while keeping our online listings, customer inquiries and card inventory organized.

⸻

POSITION

Sports Cards Sales & Inventory Specialist

This is not simply a data-entry job.

This person will help Lyons Cards with:

CUSTOMER ENGAGEMENT + SALES + INVENTORY + LISTINGS + MARKETPLACE SUPPORT

The ideal person is extremely organized, fast, commercially minded, comfortable learning new software, and able to communicate with U.S. customers at a very high level.

⸻

ENGLISH REQUIREMENT — C2 MASTERY

C2-level English mastery is required.

You must be able to:

* Write naturally to U.S. customers
* Understand casual American English and slang
* Respond professionally without sounding scripted
* Handle negotiations
* Understand detailed instructions
* Recognize when a customer is serious versus simply asking questions
* Escalate unusual situations clearly
* Communicate confidently with management

Your written English should be nearly indistinguishable from that of a highly proficient native-level business communicator.

Please do not apply if your English level is below C2/near-native professional proficiency.

⸻

PRIMARY RESPONSIBILITIES

1. CUSTOMER / MARKETPLACE SALES SUPPORT

Monitor and respond to customer inquiries across approved Lyons Cards channels.

These may include:

* ---------- / Shopify
* Facebook
* Whatnot
* eBay
* Other approved marketplace channels
* Customer email
* Social comments and direct messages

Responsibilities include:

* Answering product questions
* Responding to comments
* Responding to pricing inquiries
* Handling offers
* Following up with interested customers
* Helping convert inquiries into sales
* Providing basic shipping/order information
* Maintaining a professional Lyons Cards voice

The objective is not simply to answer messages.

The objective is to help produce sales.

⸻

2. OFFER / NEGOTIATION MANAGEMENT

Lyons Cards will establish pricing and negotiation guidelines.

You will be expected to:

* Know the current asking price
* Understand approved negotiation ranges
* Respond to reasonable offers
* Recognize serious buyers
* Avoid unnecessarily discounting inventory
* Escalate offers that fall outside your approved authority

Example:

If a card is listed at $500 and an offer falls within an approved range, you may be authorized to continue the negotiation.

If an offer falls below the approved range or involves an important card, immediately send the offer to Connor Lyons for a decision.

Do not guess.

Do not make unauthorized discounts.

⸻

3. CARD INVENTORY INTAKE

A major responsibility will be helping Lyons Cards rapidly load inventory into Card Dealer Pro, our inventory management system.

We are intentionally simplifying this process.

The goal is:

GET THE CARD INTO THE SYSTEM QUICKLY AND ACCURATELY.

You may receive batches of card photographs from Connor or another Lyons Cards team member.

Example:

Connor sends you 20–50 card photographs and basic instructions.

You then create/import the batch and make sure those cards are properly entered into inventory.

⸻

4. TWO PRIMARY INVENTORY BATCHES

Inventory will generally begin in two major categories:

GRADED / SLABS

Examples:

* PSA
* BGS / Beckett
* SGC
* Other approved grading companies

Important information may include:

* Player
* Year
* Set
* Card number
* Parallel
* Serial number
* Grading company
* Grade
* Certification number
* Image
* SKU
* Physical location
* Selling price
* Status

RAW CARDS

Raw cards are cards that have not been professionally graded.

Information may include:

* Player
* Year
* Set
* Card number
* Parallel
* Serial number
* Image
* SKU
* Physical location
* Selling price
* Status

We do NOT want unnecessary data entry that slows down the operation.

Accuracy and speed are both important.

⸻

5. INVENTORY STATUS / USE

Cards may be assigned different jobs inside the company.

Examples:

AVAILABLE
Normal inventory available to sell.

HOLD
Do not sell without management approval.

REPACK
Reserved or considered for Lyons Cards repack products.

GRADE
Raw card intended for professional grading.

REVIEW
Management decision required.

You must make sure special inventory is not a ---------- sold.

⸻

6. PRICING SUPPORT

Market value — not historical purchase cost — drives our selling decisions.

Management will establish pricing using current card-market information and revenue-management principles.

You may be given a price directly by Connor or management.

Example:

Connor sends:

Card photos + $349 list price + AVAILABLE

Your responsibility is to enter the cards correctly and make sure the correct selling price/status appears in the system.

As you develop, you may assist with basic market research and comparable sales.

Final pricing authority remains with Lyons Cards management unless otherwise delegated.

⸻

7. SHOPIFY / E-COMMERCE SUPPORT

Card Dealer Pro is the primary inventory system.

Shopify / ---------- is the consumer storefront.

You may help:

* Review products before they go live
* Verify images
* Verify titles
* Verify pricing
* Confirm availability
* Correct listing errors
* Organize collections
* Monitor customer inquiries
* Identify products that need updated pricing
* Ensure sold inventory is properly handled across channels

You should become comfortable working inside modern e-commerce software.

⸻

8. WHATNOT / LIVE-COMMERCE SUPPORT

Lyons Cards is building a significant live-commerce business on Whatnot.

You may assist with:

* Show listings
* Product setup
* Customer messages
* Auction preparation
* Post-show order review
* Buyer questions
* Sales follow-up
* Analytics
* Inventory reconciliation

You will not automatically be responsible for hosting shows.

Your job is to help the hosts and management operate efficiently behind the scenes.

⸻

9. CUSTOMER EXPERIENCE

Lyons Cards is built around a simple principle:

WE ARE NOT TRYING TO WIN ONE TRANSACTION.

WE ARE TRYING TO WIN THE CUSTOMER.

We expect:

* Fast responses
* Professional communication
* Honest descriptions
* No misleading claims
* No aggressive pressure
* No unauthorized discounts
* Strong follow-up
* Respect for collectors
* Immediate escalation when something appears wrong

Customers should feel that Lyons Cards is organized, responsive and trustworthy.

⸻

10. SOFTWARE / SYSTEMS

You should be comfortable learning and using systems such as:

* Card Dealer Pro
* Shopify
* Whatnot Seller Hub
* eBay
* Google Sheets
* Google Drive
* Email
* Messaging platforms
* Basic image/file management
* Marketplace dashboards

Training will be provided on Lyons Cards-specific processes.

You must be comfortable learning technology quickly.

⸻

REQUIRED QUALIFICATIONS

* C2 / near-native English proficiency — REQUIRED
* Excellent written communication
* Strong attention to detail
* Fast computer skills
* Comfortable working with large numbers of images/files
* Strong organizational ability
* Reliable internet connection
* Ability to follow pricing/negotiation rules
* Strong judgment
* Ability to work independently
* Ability to recognize when management approval is required
* Comfortable learning new software
* Reliable and responsive
* Commercial/sales mindset

⸻

PREFERRED QUALIFICATIONS

Experience with any of the following is a major advantage:

* Sports cards
* Trading cards
* Whatnot
* eBay
* Shopify
* Online selling
* Marketplace customer service
* Sales negotiation
* Inventory management
* PSA/BGS/SGC cards
* Sports knowledge
* E-commerce
* Live commerce

Sports-card expertise is preferred but not mandatory if you are highly intelligent, commercially minded and able to learn quickly.

⸻

IMPORTANT PERSONALITY TRAITS

We want someone who is:

* Fast
* Accurate
* Resourceful
* Commercially minded
* Calm under pressure
* Detail-oriented
* Comfortable asking questions
* Not afraid to make decisions within established authority
* Able to recognize when NOT to make a decision
* Interested in becoming an important member of a growing company

We do not want someone who simply waits for instructions all day.

⸻

HOW SUCCESS WILL BE MEASURED

This role will eventually be measured on things such as:

* Response time
* Customer inquiries handled
* Sales conversions
* Offers converted into sales
* Inventory entered per hour
* Listing accuracy
* Inventory errors
* Pricing/listing errors
* Customer satisfaction
* Speed of inventory activation
* Marketplace follow-up
* Revenue supported

The ultimate goal is:

GET INVENTORY ACTIVE → GET IT IN FRONT OF CUSTOMERS → HELP TURN IT INTO REVENUE.

⸻

WORKING WITH MANAGEMENT

You will work closely with:

Connor Lyons
Owner / Operator / Product & Card Lead

Connor will provide card/product knowledge, pricing guidance and decisions on offers requiring approval.

You will also work with Lyons Cards management, operations, social-media and website personnel.

Clear communication is critical.

When escalating something, do not simply say:

“Customer has a question.”

Instead say:

Card: [exact card]
Listed Price: $___
Customer Offer: $___
Relevant information: ___
Decision Needed: Accept / Counter / Decline

Management should be able to understand the situation immediately.

⸻

GROWTH OPPORTUNITY

This role is being created while Lyons Cards is building its operating platform.

A strong performer may grow into responsibility for:

* Marketplace sales
* E-commerce management
* Inventory operations
* Pricing support
* Sales management
* Customer service leadership
* Live-commerce administration
* Marketplace analytics
* Team supervision

We want someone who can grow with the business.

⸻

HOW TO APPLY

Please include:

1. A short introduction explaining why you are a strong fit.
2. Your English proficiency level.
3. Previous experience with online selling, Shopify, eBay, marketplaces or customer service.
4. Any experience with sports cards or collectibles.
5. Your available working hours in Philippine time.
6. Your computer/internet setup.
7. Your expected hourly/monthly compensation.
8. Answer this scenario:

A sports card is listed for $500. A customer messages offering $375. You have been authorized to negotiate only down to $450 without management approval. What would you do, and what would you send to Connor?

9. Begin your application with the words:

BUILT FOR COLLECTORS

Applications that do not follow the instructions may not be reviewed.

⸻

LYONS CARDS LLC

Sports Cards • Breaks • Repacks • Collectibles

Family-Owned • Live from St. Louis

Built for Collectors.

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Journey Psyche Psychiatry & Virtual Care

Sports Cards Sales & Inventory Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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