Remote UK Hotel Operations Manager & Revenue Manager (48 Hours/Week)

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: TYPE OF WORK

Full Time

: SALARY

$1000 a month

: HOURS PER WEEK

48

: DATE UPDATED

Aug 24, 2026

JOB OVERVIEW

We are seeking a highly reliable, independent Remote Operations Manager to oversee daily room reservations, optimize channel manager listings, manage guest communications, and aggressively drive direct bookings for our boutique property. You will work side-by-side with our on-site management team to keep daily operations seamless and inventory fully optimized.

Key Responsibilities

Diary & Reservation Management: Oversee daily room allocations, manage availability in our Property Management System (PMS), and ensure accurate inventory.

Direct Booking Conversion: Proactively respond to guest inquiries via phone, email, and web chat, pitching direct booking benefits to lower our OTA commission costs.

Guest Messaging & Support: Manage pre-arrival requests, guest inquiries, and post-stay follow-ups across channels with a warm, high-end tone.

OTA Listing Optimization: Keep listing descriptions, photos, amenity tags, and rate plans completely up to date on ---------- , Expedia, Airbnb, and other OTAs.

On-Site Coordination: Compile daily arrival/departure reports and flag special requests directly to on-site housekeeping and reception teams.

Must-Have Qualifications

Hotel Tech Experience: Minimum 2 years of hands-on experience operating Hotel PMS platforms and Channel Managers.

Sales Mindset: Proven track record of closing guest inquiries into direct sales.

Fluent English: Clear, confident spoken and written communication skills.

Home Office Setup: Dedicated quiet workspace, reliable high-speed internet (with backup connection), and a quality headset.

CRITICAL: How to Apply (Non-Negotiable Screening Steps)

Applications that fail to follow these instructions precisely will be deleted without review.

Mandatory 2-Minute Video: Include a link to a strict 2-minute video recording (Google Drive). In the video, speak clearly and answer these 4 specific questions:

Question 1: Give a 30-second introduction detailing your direct experience managing hotel PMS platforms and channel managers.

Question 2: A guest emails asking for a discount because they saw a cheaper rate on an OTA. What exact pitch do you use to convert them to a direct booking with us instead?

Question 3: If an overbooking occurs due to an OTA sync delay on a fully booked weekend, what immediate steps do you take to resolve it?

Question 4: This role requires a strict 6-day, 48-hour weekly commitment. Why does this intensive schedule fit your life right now, and what guarantees your long-term stability in this role?

Software List: Text-list the specific PMS and Channel Management software tools you have used in your previous roles.

SKILL REQUIREMENT

Real Estate Marketing Commercial Real Estate Hotel Booking

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Remote UK Hotel Operations Manager & Revenue Manager (48 Hours/Week)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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