Property Operations Lead - Remote

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TYPE OF WORK

Full Time

SALARY

$2,000 / month

HOURS PER WEEK

40

DATE UPDATED

Sep 15, 2026

JOB OVERVIEW

Location: Remote
Core Availability: Monday–Friday, 8:00am–6:00pm Eastern Time (USA)
Compensation: $2,000 per month

SteelSafe Self Storage operates storage properties across the United States. Customers rent individual storage units and shipping containers from us to store their belongings, business inventory, equipment, and other items.

Our properties are managed remotely. When a customer moves out, we need to quickly inspect, clean, repair, and prepare that storage unit so the next customer can rent it.

We’re hiring a Property Operations Lead to manage that process remotely. Your main goal is simple: keep our properties Rent-Ready and get units back on the market fast.

What you get:
A clear scoreboard and a role that matters.
Direct access to leadership and fast decisions.
A system-driven operation (we run on Asana).
Performance bonus opportunity tied to ops execution.
High trust and real autonomy.
Real authority. You are not here to pass problems to someone else. You have the authority to solve them and improve the systems behind them.
Freedom earned through results. We care about outcomes, not looking busy. Own the result, get the job done, then build systems so the job demands less of you tomorrow.

What you’ll do:
Manage the entire unit turnover process: after a customer moves out, make sure the unit is inspected, cleaned, repaired if needed, and ready for the next customer to rent.
Manage local Boots-On-The-Ground (BOTG) contractors who physically inspect, clean, repair, and maintain our properties.
Assign maintenance and repair jobs, follow up until they are completed, and verify the finished work using photos or videos.
Keep sites customer-ready: gates, locks, cameras, lighting, cleanliness, and curb appeal meet SteelSafe standards.
Handle property projects end‑to‑end (example: order a sign, coordinate install, confirm with proof).

What you own (outcomes):
Median Time‑to‑Rent‑Ready (TTRR) after move‑out.
Rent‑Ready Unit % stays high and trending up.
Work orders are dispatched quickly, completed quickly, and closed with proof.
BOTG tasks are completed on time with proof, and contractor records and payments stay current.
Publish a weekly scorecard that identifies misses, drives action, and holds owners accountable.

The authority and tools you’ll have:
You have the authority to improve the operation: turn workflows, proof standards, BOTG and vendor performance, inspection schedules, and the systems used to keep properties Rent-Ready.
Asana as the operating system (tasks, checklists, proof).

This role is a fit if you:
Own the result, not the clock. You do what it takes when the operation needs you, then improve the system so the same result takes less time, less chasing, and less effort next time.
Work independently, make good decisions, and move fast.
Communicate early when deadlines, quality, or outcomes are at risk.
Manage a small team, vendors, and contractors with confidence.
Keep multiple properties and projects organized without losing details.
Think in terms of ownership, deadlines, checklists, and proof of completion.
Maintain high standards for cleanliness, safety, security, and customer experience.
Find and fix root causes, not just recurring symptoms.
Turn messy operations into reliable, repeatable systems.
Are a doer who takes pride in measurable results, not activity.

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