Full Time
5
TBD
Aug 21, 2026
# Social Media & Digital Marketing VA
**Full-Time / Part-Time | Long-Term Position
We are a growing Heating & Cooling company based in **Melbourne, Australia**, looking for a talented **Social Media & Digital Marketing Virtual Assistant** to help grow our brand and generate more leads.
We are looking for someone who can take ownership of our day-to-day social media and digital marketing — not someone who needs to be told exactly what to post every day.
## Your Main Responsibilities
### Social Media Management
* Manage our Instagram and
* Assist with TikTok and short-form video content
* Create and schedule regular posts
* Create Instagram Reels and Stories
* Turn raw job-site photos and videos into engaging content
* Create before-and-after posts
* Write captions and calls-to-action
* Create branded graphics in Canva
* Edit videos using CapCut or similar software
* Maintain a consistent content calendar
* Research content ideas and current trends
* Monitor competitors and other successful trade businesses
* Respond to basic comments and messages
### Content Creation
Our technicians regularly complete air-conditioning installations, services and repairs throughout Melbourne.
We will provide raw photos and videos.
Your job will be to turn these into professional content such as:
* Installation showcases
* Before-and-after transformations
* Educational HVAC videos
* Customer testimonials
* Reels
* Stories
* Promotions
* Seasonal campaigns
* Frequently asked questions
* Behind-the-scenes content
* Staff/team content
You should be comfortable taking basic footage and turning it into content that looks professional.
### Digital Marketing
You will also assist with:
*
* Customer database marketing
* Google Business Profile posts
* Review generation campaigns
* Website content
* Blog and case study creation
* Local suburb/service content
* Competitor research
* Promotional campaigns
* Lead tracking
* Marketing reporting
* SEO content
* Helping improve website conversion
* Developing new ideas to generate HVAC leads
Experience with **Google Ads, Meta Ads and SEO** is highly regarded.
## Software Experience
Experience with the following is preferred:
* Canva
* CapCut
* Meta Business Suite
* Instagram
*
* TikTok
* Google Business Profile
* WordPress
* ChatGPT / AI tools
* Google Sheets
*
## Who We're Looking For
We want someone who is:
* Creative
* Proactive
* Very organised
* Strong in written English
* Experienced with social media
* Good at graphic design
* Good at short-form video editing
* Comfortable using AI tools
* Able to work independently
* Commercially minded
* Interested in generating **leads**, not just likes and followers
* Able to analyse what's working and improve it
* Looking for a long-term position
Experience marketing an **Australian trade, HVAC, plumbing, electrical, construction or home-services business** would be a major advantage.
## What Success Looks Like
We don't just want someone posting random content.
We want someone who helps us:
**Build the brand → Increase engagement → Generate enquiries → Generate leads → Win more HVAC work**
## How to Apply
Start your application with:
**“HVAC MARKETING”**
Then answer the following:
1. How many years of social media/digital marketing experience do you have?
2. Have you worked with an Australian business before?
3. Have you marketed a trade or home-services business before?
4. Which social media platforms have you managed?
5. What is your experience with Canva?
6. What is your experience editing Reels/TikToks?
7. Do you have experience with Meta Ads, Google Ads or SEO?
8. What AI tools do you use?
9. What are your expected monthly salary requirements in PHP?
10. How many hours per week are you available?
**Please include links or examples of previous social media accounts, graphics, videos or marketing campaigns you have worked on.**
## Application Test
To help us find the right person, please include:
**1. Three social media post ideas** for a Melbourne air-conditioning company.
**2. One Reel/TikTok idea** designed to generate enquiries for ducted reverse-cycle air conditioning.
**3. One marketing idea** you would use to generate more air-conditioning installation leads in Melbourne.
**4. Create one sample Canva social media post** for an air-conditioning company and attach it to your application.
Applications that do not complete the test will not be considered.
We are looking for someone who wants to become a long-term part of our team and help us significantly grow our online presence and lead generation.