Senior Virtual Assistant | Property Operations & Executive Support

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TYPE OF WORK

Full Time

SALARY

650

HOURS PER WEEK

48

DATE UPDATED

Aug 21, 2026

JOB OVERVIEW

We are a fast-growing UK property and serviced accommodation business looking for an exceptional full-time Virtual Assistant to join our team supporting Gorillas 11 Ltd and VCV Group.

This is NOT a basic admin role.

We are looking for someone highly organised, intelligent, proactive and reliable who can eventually become a key part of our operations.

You will work closely with the company owners and help manage the day-to-day running of multiple properties and business activities.

Main responsibilities:

• Guest and tenant communication
• Managing enquiries and following up leads
• Coordinating cleaners, maintenance teams and contractors
• Managing calendars, bookings and operational tasks
• Keeping track of property certificates, renewals and deadlines
• Organising Google Drive files and company documents
• Managing invoices, expenses and payment records
• Updating spreadsheets and business reports
• Handling property access information and door codes
• Following up outstanding tasks without needing to be reminded
• Helping solve day-to-day problems independently
• Supporting direct bookings and longer-term booking opportunities
• General executive and administrative support to the company directors

We are NOT looking for someone who simply waits for instructions.

We want someone who sees a problem and thinks:

“How can I solve this?”

The ideal candidate is:

• Extremely organised
• Reliable and punctual
• Reliable high speed internet
• Familiarised with AI Tools
• Office / desk - quiet space to work, attend client phone calls...
• Excellent written and spoken English
• Confident communicating with guests, clients and contractors
• Fast and responsive during working hours
• Comfortable managing multiple tasks at once
• Good with Google Drive, Sheets, Gmail and online systems
• Able to follow systems but also think independently
• Detail-oriented
• Honest and accountable
• Calm under pressure
• Proactive and solution-focused

Experience with Airbnb, ---------- , serviced accommodation, property management or hospitality is a strong advantage.

Familiarised with AI and Notion (ideally)

We are building long-term businesses and want someone who wants to grow with us.

For the right person, this can become a long-term position with increasing responsibility, salary and opportunities.

IMPORTANT: When applying, start your application with the words “GORILLA MODE” so we know you have read the full job description.

Then answer:

Tell us about your previous VA/property/hospitality experience.
What tasks have you managed without supervision?
Give an example of a problem you identified and solved yourself.
What software and systems are you experienced with?
Why should we choose you over 100 other applicants?
What is your expected monthly salary?
Are you available full-time during UK working hours?

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