Part Time Virtual Assistant, Client Support & Operations

TYPE OF WORK: Part Time

STARTING PAY: $3.50 USD per hour, with possible performance-based commission
HOURS: Approximately 10 to 15 hours per week to start, with flexibility based on business needs
LONG TERM OPPORTUNITY: Potential for additional hours and full-time work

We are a small U.S. based credit services company looking for a reliable, sharp, and dependable Virtual Assistant to join our team part time.

This is a long-term opportunity for the right person. You will be trained in different areas of our company and should be willing to learn new responsibilities as the needs of the business change.

A large portion of the role may initially involve cold calling, lead generation, campaign follow up, and other phone-based work, so you MUST be comfortable speaking with people over the phone.

At times, our work environment can become fast paced, so you must be able to keep up, manage multiple tasks, and maintain accuracy even when things get busy.

What You May Be Doing
Cold calling and client follow up

Assisting with lead generation and prospect research

Helping manage lead follow up campaigns

Assisting with email, text, or outreach campaigns

Organizing and updating lead lists and prospect information

Helping track campaign responses and follow up activity

Answering and making client calls


Email and message support

Administrative work

Preparing and organizing documents

Updating client accounts and notes

Credit related tasks

Working inside different online software and systems

Assisting with billing and scheduling related tasks

Learning different departments and responsibilities as needed

Training will be provided.

Additional performance based commission opportunities may be available depending on the responsibilities assigned and results produced.

Requirements
You MUST:

Have strong spoken and written English

Speak clearly and be easily understood by U.S. based clients

Be confident and professional on the phone

Be comfortable making cold calls

Be comfortable working independently after training

Have strong attention to detail

Be able to work efficiently in a fast-paced environment when business volume increases

Be able to manage multiple tasks while maintaining accuracy and strong attention to detail

Be able to prioritize tasks and work independently without needing constant direction once properly trained

Read instructions completely before beginning a task

Be dependable, punctual, and responsive while working

Be comfortable receiving feedback

Be willing to learn from mistakes and avoid repeating them

Be comfortable working with other team members

Be comfortable attending Zoom meetings and Zoom training sessions

Have access to WhatsApp for company communication

Be willing to work U.S. business hours

Have a flexible schedule based on business needs

Be willing to work occasional weekends when required

Be willing to learn different departments within the company

Be comfortable using multiple online systems and software

Have a reliable computer

Have reliable high-speed internet

Have a good quality headset

Have a quiet environment for phone calls

Be able to maintain confidentiality when handling client information

Bilingual English and Spanish is preferred, but NOT required.

General knowledge of the U.S. credit system is preferred, but not required. Training will be provided to the right person.

Schedule
This is a part-time position to start, with approximately 10 to 15 hours per week.

There may not be a set schedule every day. Hours and days may vary depending on business needs.

You must be flexible and willing to work U.S. business hours and occasional weekends when needed.

The position may increase to additional hours or potentially become full time in the future based on performance and business needs. Additional hours are not guaranteed.

PLEASE READ BEFORE APPLYING
Attention to detail is extremely important in our company.

The person hired for this position will regularly work with client information, detailed instructions, multiple systems, documents, accounts, leads, campaigns, and different tasks that require accuracy.

Because of that, we pay very close attention to applicants who show us that they can carefully read instructions and follow them correctly.

Do not simply breeze through this application because you are applying to multiple jobs.

We are looking for serious applicants who are genuinely interested in starting a part-time position and potentially growing with our company long term.

The way you complete this application is part of our evaluation.

Please read the entire posting carefully, answer every question, and follow all application instructions.

How to Apply
Please answer ALL of the following:

What is your full name?

What city and province in the Philippines are you currently located in?

Tell us briefly about your previous work experience.

Do you have experience with customer service, cold calling, lead generation, virtual assistance, administrative work, credit, finance, marketing campaigns, or working for a U.S. based company? Please explain.

What do you know about the U.S. credit system? It is okay if you do not have previous credit experience.

Are you comfortable making cold calls and speaking with clients or potential leads over the phone?

Do you have any experience with lead generation, prospecting, or managing follow up campaigns? If yes, please explain.

Are you comfortable working U.S. business hours?

Are you available to work occasional weekends if needed?

What is your current availability?

Are you currently working another job? If yes, please explain your current schedule.

Are you bilingual in English and Spanish?

What type of computer do you use?

What is your internet speed?

Do you have a reliable headset and a quiet place to make calls?

Do you have access to WhatsApp and Zoom?

Is there anything else about your experience, availability, or work style that you think we should know?

Voice Recording Required
Please include a 1-to-2-minute voice recording introducing yourself and explaining why you believe you would be a good fit for this position.

You may use Vocaroo to record your audio.

After recording, copy the shareable link provided by Vocaroo and include the link with your application.

Please do not upload an audio file. We only need the shareable Vocaroo link.

Applicants who do not provide a voice recording may not be considered.

Important
Put the word PURPLE at the VERY BEGINNING of your application so we know you read the entire job posting.

Please answer the questions in your own words. We want to see how you naturally communicate and think.

Applications that appear copied, generic, or heavily generated using AI may not be considered.

Selected applicants may be asked to complete a short reading comprehension, attention to detail, and problem-solving assessment before an interview.

If offered the position, you must be willing to provide valid government issued identification and a valid NBI Clearance.