Lead Manager / Follow-Up Specialist

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: TYPE OF WORK

Full Time

: SALARY

$800-$1300/Month + Incentives

: HOURS PER WEEK

40

: DATE UPDATED

Aug 21, 2026

JOB OVERVIEW

Lead Manager / Follow-Up Specialist (with Administrative Support)

Harmony Home Buyers | Location: Remote (Work From Home)

Schedule: Full-Time, [40 hours/week] — U.S. business hours required EST: 9am - 5pm M-F Pay: [$800 - $1300 USD/Month + Incentives]

About Us

Harmony Home Buyers is a fast-growing U.S.-based real estate investment company that buys, renovates, and resells residential properties nationwide. We help homeowners sell quickly and easily, and our acquisitions and disposition teams rely on strong lead follow-up to keep deals moving. We're looking for a detail-oriented, English-fluent (Required) Lead Manager / Follow-Up Specialist to join our team and help us stay on top of every lead in our pipeline.

About the Role

This role is the engine behind our lead pipeline. You'll be responsible for making sure no lead goes cold - tracking, nurturing, and following up with property sellers at every stage, while also handling day-to-day administrative tasks that keep our operations running smoothly. This is a great fit for someone who is organized, proactive, comfortable on the phone/text, and confident communicating in excellent written and spoken English with U.S. homeowners.

Key Responsibilities

Lead Management & Follow-Up
--------------------------------------------
• Manage and update lead records in our CRM (REsimpli)
• Execute consistent, timely follow-up with leads via phone, text, and email using established cadences
• Qualify and re-engage older or "dead" leads to identify new opportunities
• Schedule appointments and callbacks for the acquisitions team
• Track lead status and move leads through pipeline stages accurately
• Flag hot leads or time-sensitive opportunities to the acquisitions team promptly

Administrative Support
--------------------------------
• Maintain accurate, up-to-date records across CRM and tracking systems
• Assist with data entry, document preparation, and file organization
• Support DocuSign document routing and tracking (sending, monitoring signature status)
• Prepare basic reports/summaries on lead activity and follow-up performance
• Assist the Operations Coordinator with other administrative tasks as needed

Requirements:
• Excellent written and spoken English — this is non-negotiable, as you'll communicate directly with U.S. homeowners
• Prior experience in lead management, telemarketing, cold calling, or a similar follow-up/sales support role (real estate experience a plus, not required)
• Strong organizational skills and high attention to detail
• Comfortable using CRM software and willing to learn our specific tools ( ---------- , REsimpli, DocuSign, Slack)
• Self-motivated and able to work independently with minimal supervision
• Reliable internet connection, backup power/internet, and a quiet home office setup
• Available to work U.S. business hours consistently

Nice to Have
• Previous experience working with a U.S.-based real estate investment or wholesaling company
• Familiarity with dialer software and outbound call campaigns
• Experience with administrative/back-office support roles

How to Apply

Please be considered, please apply with all of the following:
• Your link to an updated resume
• A short video or voice recording sharing why you'd be a great fit for this role (Google Drive, Vocaroo, Dropbox or similar)
• (2) references from previous managers in long-term roles - please include their name and phone number for each
• The words "Go Canes" in the subject line of your application

We look forward to hearing from you!

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Lead Manager / Follow-Up Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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