Full Time
$4 per hour plus bonuses
40
Aug 21, 2026
About Us
We are a fast-growing US mortgage and commercial real estate firm (NEXA Lending / New World Real Estate Consultants) specializing in high-volume investor financing, commercial properties, and residential loans.
We pride ourselves on an extraordinary, relationship-first client experience. We don't just "chase documents"—we deliver high-touch, consultative service that makes investors and homebuyers love working with us.
We are looking for a sharp, detail-oriented Loan Processing & Transaction Coordination VA to join our dedicated team and help us scale to 20+ closings per month.
What You Will Do
1. Loan Processing & File Setup (Arive LOS)
Audit initial loan applications and borrower document packages against our loan stack checklists (DSCR, Bank Statement, Fix & Flip, Conventional, FHA).
Set up new loan files in Arive LOS, upload documentation, and issue borrower disclosure packages.
Order third-party services: Appraisal orders, Title commitments, Insurance quotes, and Payoff statements.
Review underwriting conditional approvals and actively track conditions through to Clear-to-Close (CTC).
2. High-Touch Borrower Communication
Conduct daily, friendly follow-ups with borrowers and real estate investors for missing documentation using our relationship-focused communication framework.
Provide clear, encouraging status updates to clients, real estate agents, and escrow officers throughout the loan process.
3. Real Estate Transaction Coordination (TC)
Track contract milestones, earnest money deposits, inspection contingencies, and title deadlines for real estate acquisition and land redevelopment files.
Ensure all compliance documents, fee sheets, and closing statements are fully audited for final loan closing and payroll submission.
Who You Are (Requirements)
US Mortgage Experience: Minimum 1–2 years of experience in US mortgage loan processing or loan setup (experience with Non-QM, DSCR, or investor loans is a huge plus!).
LOS Proficiency: Direct experience using Arive LOS or similar platforms (Calyx Point, Encompass, ARIVE) and CRMs like GoHighLevel (GHL).
Exceptional English Communication: Outstanding written and verbal English skills. You can write warm, professional, empathetic
Extreme Attention to Detail: You spot missing pages on bank statements, incorrect signatures, or mismatched tax IDs before the underwriter ever sees them.
Home Office Setup: Stable high-speed internet (with backup connection), a reliable computer, noise-canceling headset, and a quiet working environment during US Eastern business hours.
Why Join Our Team?
Consistent, Long-Term Employment: Stable 40-hour work week with a dedicated team (not project-based or freelance).
Clear Systems & SOPs: You will be provided with exact file stack checklists, communication scripts, and clear workflows.
Growth Opportunities: As our pipeline expands toward 1 transaction per day, top performers will have room to step into team lead and management roles.
Supportive Culture: Work directly with a collaborative, high-energy US team that values your contribution and treats you like a core partner.
How to Apply
To apply, please reply with the following:
A brief summary of your US mortgage processing experience (mention which LOS platforms you’ve used, such as Arive).
A short paragraph explaining why high-touch customer communication is important during a mortgage transaction.
Attach your updated Resume / CV.
Include a link to your 1-minute voice recording (Vocaroo link) introducing yourself and your background.
Applications without a voice sample or mortgage experience will not be reviewed.