Full Time
$6
30
Aug 21, 2026
Property Management Virtual Assistant (Bilingual – English & Spanish)
Employment Type
• Full-Time / Part-Time
• Remote
• Initial Schedule: 30 Hours per Week (with the opportunity to increase based on business
needs)
Working Hours
• Monday to Friday
• 10:00 AM – 4:00 PM (Client's Time Zone)
About the Role
We are seeking a highly organized and proactive Property Management Virtual Assistant to
support the daily operations of a growing property management company. The ideal candidate
is fluent in both English and Spanish, has previous RentManager experience, and is comfortable
communicating with tenants, coordinating maintenance requests, and handling administrative
responsibilities with minimal supervision.
This role is ideal for someone who thrives in a fast-paced environment, possesses excellent
customer service skills, and can effectively manage multiple priorities while maintaining
attention to detail.
Key Responsibilities
Property Management
• Manage daily property management tasks using RentManager
• Create and process residential lease agreements
• Assist with rent collection and tenant account follow-ups
• Update tenant records and property information
• Maintain accurate documentation and digital files
Tenant & Customer Support
• Answer inbound phone calls professionally
• Respond to tenant inquiries via phone and
• Communicate fluently with English- and Spanish-speaking tenants
• Provide updates regarding maintenance requests and lease-related concerns
• Escalate urgent issues when necessary
Maintenance Coordination
• Receive and process maintenance requests
• Create and assign work orders
• Coordinate with vendors and maintenance personnel
• Follow up to ensure repairs are completed and tenants are updated
Administrative Support
• Maintain organized records and documentation
• Assist with general office administration
• Prepare reports as requested
• Follow company SOPs and maintain accurate notes
Required Qualifications
• Previous experience in Property Management
• Hands-on experience using RentManager (Required)
• Fluent in English and Spanish (spoken and written)
• Excellent verbal and written communication skills
• Strong customer service experience
• Ability to multitask and prioritize effectively
• Highly organized with strong attention to detail
• Self-motivated and able to work independently in a remote environment
• Comfortable learning new systems and following documented processes
Preferred Qualifications
• Experience handling lease administration
• Experience with rent collections
• Experience coordinating maintenance requests and vendors
• Knowledge of Fair Housing best practices
• Experience creating SOPs or documenting workflows
Technical Requirements
• Reliable high-speed internet connection
• Quiet home office environment
• Modern computer with dual monitors preferred
• Noise-canceling headset
• Webcam for virtual meetings
For interested applicants, please submit:
1. Updated CV
2. Intro Video
3. Active Whatsapp number
4. Earliest availability to start