Customer / Phone Support

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: TYPE OF WORK

Full Time

: SALARY

$4/hour

: HOURS PER WEEK

40

: DATE UPDATED

Aug 20, 2026

JOB OVERVIEW

Client Overview
Our client is in the mortgage industry and is looking for a Customer Support Specialist who will handle qualifying and appointment calls for leads. Full training on CRM and scripts will be provided.

Work Details
Position: Full-Time
Work Hours: Rotating but consistent US hours
Rest Days: Monday - Tuesday

Responsibilities
As a Customer Support Specialist, you will:
Nurture leads via phone calls, text messages, and email
Convert leads into qualified appointments
Overcome objections and build rapport with leads
Keep the CRM account updated and organized, including:
Adding conversation notes
Updating tags, lead stages, and drip campaigns
Scheduling and updating appointments
Respond promptly to client inquiries through calls, texts, and emails

What We’re Looking For:
Highly motivated, confident, and well-spoken
Strong verbal communication skills
Accountable and results-driven
Receptive to feedback and training

Skills & Requirements
Proactive and resourceful
Experience using Google Workspace (Docs, Sheets, Drive, Gmail, etc.)
Strong attention to detail and organizational skills
Excellent written and verbal English communication skills

For interested applicants, please fill out this form [Job Number: RD01]:
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SKILL REQUIREMENT

Mortgages Phone Support Customer Service

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Customer / Phone Support

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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