Lead Follow-Up & Sales Specialist

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TYPE OF WORK

Any

SALARY

N/A

HOURS PER WEEK

40

DATE UPDATED

Aug 22, 2026

JOB OVERVIEW

Lead Follow-Up & Sales Specialist
**Together Design & Build** is looking for a confident, persuasive, and highly organized **Lead Follow-Up & Sales Specialist** to reconnect with potential clients, nurture existing leads, and turn follow-up conversations into booked appointments and sales opportunities.
This is not simply a calling position. We need someone who knows how to build rapport, handle objections, recognize buying signals, and keep conversations moving toward the next step.
### Responsibilities
• Follow up consistently with new and existing leads by phone, text, and email
• Re-engage leads who previously received estimates or expressed interest
• Build rapport and maintain professional, natural conversations
• Understand each client's project needs and level of interest
• Handle common objections confidently without sounding pushy
• Encourage qualified leads to schedule or continue with the next step
• Maintain detailed and accurate follow-up notes in the CRM
• Follow assigned follow-up schedules and lead-management processes
• Coordinate with the sales and office team regarding lead status and opportunities
### Requirements
• Strong sales and follow-up skills
• Previous experience in sales, lead nurturing, customer service, appointment setting, or a similar phone-based role
• **Excellent spoken English with clear, easy-to-understand pronunciation**
• Professional, warm, confident, and engaging tone of voice
• Comfortable speaking with U.S.-based homeowners
• Ability to sound natural rather than reading from a script
• Strong objection-handling and closing skills
• Persistent with follow-ups while remaining professional and respectful
### REQUIRED VOICE RECORDING
“Hi, this is [Your Name] with Together Design & Build. I’m just following up regarding the remodeling project you previously discussed with our team. I wanted to see if this is still something you’re considering and if there’s anything we can help clarify for you. We’d be happy to reconnect, review where things were left off, and see what the best next step would be for your project.”
Please do not simply read the script word-for-word in a monotone. We want to hear how you would naturally speak with a real client.
### What We're Looking For
The ideal candidate understands that good follow-up is not about repeatedly asking, “Are you still interested?” It is about creating a conversation, understanding why a client has not moved forward, addressing concerns, and helping them confidently take the next step.
If you have a strong phone presence, enjoy sales, and know how to turn old or undecided leads into opportunities, we'd like to hear from you.

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