Social Media Engagement Specialist

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TYPE OF WORK

Full Time

SALARY

$4/hr

HOURS PER WEEK

40

DATE UPDATED

Aug 20, 2026

JOB OVERVIEW

Company Overview of Summit Recommerce Group:

Uptown Cheapskate and Kid to Kid are well-established retail franchises specializing in trendy, high-quality resale clothing and goods for teenagers and children. We are a franchisee of these brands and operate 27 store locations across the United States. Our brands have earned a reputation for offering stylish, affordable, and eco-friendly shopping options to families and fashion-conscious individuals.

Job Description:

We are seeking a dependable and detail-oriented Social Media Engagement Specialist to support our organic social media efforts across Facebook and Instagram. This is a remote, contract-based role ideal for someone who is highly organized, responsive, and comfortable working across multiple brand pages. The specialist will be responsible for publishing, daily responses to customer interactions, engaging with potential customers or collaborators, and tracking post activity across 5 Uptown Cheapskate store locations.

The ideal candidate will be self-motivated, reliable, and familiar with the basics of social media management.

Responsibilities:
• Schedule and publish content across brand social pages using Meta Business Suite and/or Social Media Hub
• Monitor and respond to direct messages, comments, and tagged posts with brand-aligned voice and tone
• Repost customer mentions, tagged stories, and relevant community content
• Track publishing activity and confirm successful post delivery across all assigned locations
• Escalate customer service concerns or urgent inquiries to internal team members as needed
• Engage with local community members and relevant accounts to expand brand reach
• Monitor post performance and flag high-performing content for boosting

Qualifications:
• 3-4 years of experience in social media management, content creation, and social media
• Strong written English and attention to detail
• Familiarity with Meta Business Suite and Instagram tools and Canva
• Must have reliable internet access and your own computer
• Ability to follow instructions closely and meet weekly expectations
• Clear communication skills and dependable time management
• Experience working with U.S. brands or franchise-based businesses is a plus

Note:
This is a remote contract position. Candidates must provide their own equipment, and maintain a reliable internet connection. This role supports long-term brand growth and may evolve into expanded responsibilities for the right candidate. Summit Recommerce Group is experienced with contract workers and we would happily provide references from our team members -- many of whom have worked with us for five years +. We are a long term job opportunity.

SKILL REQUIREMENT
Social Media Content Creation Canva Social Media Engagement
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