GHL Technical Specialist – AI, Automations & Integrations for 300+ Medical Practices

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TYPE OF WORK

Any

SALARY

$1,500 / Monthly

HOURS PER WEEK

38

DATE UPDATED

Aug 20, 2026

JOB OVERVIEW

Type of Work: Full-Time
Wage / Salary: $1,200 / Monthly + Performance Bonus
Hours Per Week: 40
Work Location: 100% Remote

JOB OVERVIEW
What you'll do:

Own the technical setup, troubleshooting, and optimization of GoHighLevel across 300+ medical practice accounts.

Build, maintain, and troubleshoot GHL workflows, automations, pipelines, calendars, forms, funnels, custom fields, triggers, tags, opportunities, and integrations.

Set up and manage client sub-accounts, including phone numbers, email services, domains, calendars, users, permissions, and other core account configurations.

Build and troubleshoot AI-powered workflows including AI SMS conversations, automated lead follow-up, appointment booking, qualification, routing, and internal support automations.

Configure and troubleshoot integrations between GoHighLevel and platforms such as Meta, Google, Twilio, Stripe, Zapier, Make, APIs, webhooks, and other third-party tools.

Diagnose technical issues quickly by tracing workflows, triggers, API responses, contact records, logs, integrations, and account configurations.

Test automations thoroughly before deployment and identify edge cases that could cause workflows to fail.

Use AI tools such as Claude, ChatGPT, and other AI development tools to troubleshoot problems, document processes, build solutions faster, and improve existing systems.

Work directly with our Customer Success and Product teams to resolve client issues and improve internal processes.

Document repeatable solutions so problems can be solved faster across hundreds of accounts.

Look for opportunities to automate repetitive work rather than solving the same technical problem manually over and over.

This is a high-volume technical role. You won't be managing one or two GHL accounts — you'll be helping maintain systems used across hundreds of businesses. Speed, accuracy, troubleshooting ability, and strong technical judgment matter.

What you'll need:
MUST HAVE
Strong hands-on experience with GoHighLevel
Deep understanding of GHL workflows, triggers, actions, pipelines, calendars, forms, funnels, opportunities, tags, and custom fields
Experience setting up and troubleshooting SMS and email automations
Experience with A2P registration, Twilio, phone numbers, call routing, and messaging configuration
Experience troubleshooting GHL integrations and account-level technical issues
Strong understanding of webhooks, APIs, JSON, and automation logic
Experience connecting GHL with third-party platforms
Strong troubleshooting skills — you should be comfortable investigating why something isn't working rather than waiting for instructions
Experience using AI tools such as Claude or ChatGPT as part of your technical workflow
Ability to use AI to troubleshoot, research, document, and build solutions faster
Strong attention to detail
Ability to manage multiple technical requests without losing track of priorities
Strong written English and ability to clearly explain technical issues to non-technical team members
AI EXPERIENCE

We're specifically looking for someone who is comfortable working with AI as part of their day-to-day workflow.

You should understand how to:

Build AI-assisted workflows inside or alongside GoHighLevel
Work with AI chat/SMS agents and automated lead follow-up
Write and improve prompts for AI agents
Use Claude, ChatGPT, or similar tools to troubleshoot technical problems
Use AI to analyze workflows, documentation, logs, and APIs
Identify where AI can replace repetitive manual processes
Test AI automations and identify situations where human intervention is still required

You do not need to be an AI engineer, but you should be significantly more technical than someone who simply uses ChatGPT for basic questions.

BONUS
Experience with GoHighLevel SaaS Mode
Experience managing large numbers of GHL sub-accounts
Experience with LeadConnector
Experience with Meta Lead Ads and Facebook ----------
Experience with Google Business Profile integrations
Experience with Stripe and subscription billing
Experience with Make, Zapier, n8n, or similar automation platforms
Basic JavaScript, SQL, or API development experience
Experience working with Claude Code or other AI coding tools
Experience with Vercel, GitHub, or modern SaaS infrastructure
Experience in dental, healthcare, medspa, or local-service businesses
Experience supporting a SaaS product
Familiarity with HIPAA-conscious workflows and healthcare environments

You should be fast, resourceful, highly technical, and comfortable figuring things out independently.

We don't want someone who needs a step-by-step SOP for every problem.

We're looking for someone who can receive an issue like:

"Leads are entering GHL but the AI isn't texting them."

…and independently investigate the contact, workflow, triggers, phone configuration, messaging status, integrations, and logs until they find the root cause.

You should be comfortable receiving direct feedback and taking full ownership of technical problems from investigation through resolution.

What you'll get:
$1,500/month base + up to $250/month performance bonus
100% remote work
Work from anywhere
Hands-on experience with hundreds of live GoHighLevel accounts
Exposure to AI agents, automation systems, APIs, SaaS infrastructure, and real-world technical problems
Significant ownership over technical operations
Opportunity to build systems that directly impact hundreds of businesses
Front-row seat to a fast-scaling SaaS company
Path to Lead Technical Specialist / Technical Operations Lead
A message for you:

If you enjoy opening GoHighLevel, finding a broken automation, figuring out why it broke, fixing it, testing it, and then finding a way to prevent the same issue from happening across another 300 accounts — this role is for you.

We don't need someone who only knows how to follow GHL tutorials.

We need someone who understands how systems connect, knows how to troubleshoot when something doesn't behave as expected, and is constantly looking for ways to use automation and AI to make those systems better.

At BiteBot, the systems you work on won't sit in a test account. They'll support real businesses, real leads, and real customer conversations every day.

We're one of the fastest-growing dental SaaS platforms in the US, and we're looking for someone who can become a key technical operator as we continue scaling.

Why BiteBot:

BiteBot replaces fragmented tools and expensive marketing systems for dental practices with one platform: ads, AI follow-up, CRM, lead management, and automation.

We've grown rapidly across hundreds of practices, and as we scale, the technical complexity scales with us.

We're looking for someone who can help us build, troubleshoot, and maintain the automation infrastructure behind that growth — while using AI to help us move faster and solve problems more intelligently.

SKILL REQUIREMENT
GoHighLevel Technology Proficiency Tech-Savvy
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