Sparkly Maids LLC

Customer Support, Sales & Recruiting VA

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: TYPE OF WORK

Full Time

: SALARY

$6/hr-$8/hr

: HOURS PER WEEK

40

: DATE UPDATED

Aug 19, 2026

JOB OVERVIEW

# Bilingual English/Spanish VA — Customer Support, Sales & Recruiting

We are a Dallas-based cleaning company hiring a reliable bilingual virtual assistant for a long-term, full-time role. This position combines customer support and sales with recruiting and hiring coordination for our field team.

Applicants must currently be located in Central America or the Philippines.

## Responsibilities

* Answer assigned customer and sales calls and make outbound customer follow-ups.
* Use BookingKoala Leads to record each customer follow-up's status, outcome, owner, and next follow-up date.
* Add brief call summaries in Quo and detailed service-impacting context in the designated Slack customer channel.
* Recruit and interview candidates, including Spanish-language interviews when needed.
* Use Indeed and support hiring and onboarding coordination.
* Maintain VA scorecards and KPIs.
* Keep customer, cleaner, recruiting, and management work separated in the appropriate operating records.
* Coordinate with cleaners and other field operators and support manager/client work as assigned.

## Language requirement and live verification

Fluent spoken English and fluent spoken Spanish are required. Self-reported fluency is not sufficient. Shortlisted candidates must complete both:

1. A live spoken-English communication check.
2. A live Spanish interview/test with one of our Spanish-speaking field operators.

Candidates who cannot complete both live checks will not move forward.

## Schedule and compensation

* Long-term, full-time role: 40 hours per week.
* Our office operates Monday through Friday, 8:00 AM to 6:30 PM Central Time. You must commit to a consistent schedule within this window and list your exact availability in Central Time.
* $6.00–$8.00 per hour, depending on experience.
* Monthly sales/booking commission.
* Contract-to-hire opportunity.

## Requirements

* Fluent spoken and written English and Spanish.
* Strong phone communication, follow-through, and attention to detail.
* Experience in customer support, sales, recruiting, hiring, operations, or virtual assistance.
* Comfortable conducting candidate interviews and coordinating with Spanish-speaking field teams.
* Organized enough to keep different workstreams and records clearly separated.
* Comfortable learning BookingKoala, Quo, Slack, Indeed, Google Workspace, and our internal processes.

When applying, include a short introduction in both English and Spanish, your exact weekday availability in Central Time, and relevant customer-support, sales, recruiting, or hiring experience.

SKILL REQUIREMENT

Inbound Sales Customer Service Spanish Bilingual

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Sparkly Maids LLC

Customer Support, Sales & Recruiting VA

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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