ECOMMERCE GROWTH & RETENTION SPECIALIST

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TYPE OF WORK

Any

SALARY

$8 to $15 per hour

HOURS PER WEEK

32

DATE UPDATED

Aug 19, 2026

JOB OVERVIEW

Full-Time | Remote | Philippines | eCommerce

Pokit Innovations is looking for a hands-on eCommerce marketer to help grow our international online business by improving conversion, customer retention and lifetime value.

This is not a management role. We want someone who can work directly inside Shopify, Klaviyo and our analytics tools to identify opportunities and implement improvements themselves.

This role is remote and you can work from home.

WHAT YOU'LL DO

- Manage and optimise Klaviyo email campaigns and automated flows
- Improve customer retention, repeat purchases and lifetime value
- Analyse customer behaviour, cohorts and purchasing patterns
- Segment customers and develop targeted lifecycle campaigns
- Improve Shopify conversion rates and customer journeys
- Develop and run A/B tests across email, offers and the website
- Analyse funnel performance and identify conversion opportunities
- Build reporting around LTV, AOV, retention and repeat purchase
- Turn customer data into practical growth initiatives
- Find what works, understand why, and scale it

WHAT YOU NEED

Strong hands-on experience with:

- Klaviyo
- Shopify
- eCommerce lifecycle and retention marketing
- Email automation, flows and segmentation
- Conversion rate optimisation (CRO)
- Customer analytics
- A/B testing and experimentation
- LTV, AOV and retention analysis

Experience with Lifetimely, GA4, SMS marketing and customer research is highly desirable.

WHO WE'RE LOOKING FOR

You're an analytical, commercially minded eCommerce operator who thinks:

Data -> Insight -> Hypothesis -> Test -> Learn -> Scale

You don't just create emails or update Shopify. You use customer data to identify what we should improve next, implement it and measure the commercial result.

ABOUT POKIT

Pokit Innovations develops innovative connected test and measurement products sold to customers globally.

We're investing in the next stage of our eCommerce growth and want someone who can help us build a repeatable system for increasing conversion, retention and customer lifetime value.

TO APPLY

Please tell us:

- Which eCommerce brands you've worked with
- Your hands-on experience with Shopify and Klaviyo
- One example where you improved conversion, retention, LTV or email revenue, including the numbers
- Which Klaviyo flows and segmentation strategies you've personally implemented
- Your expected hourly/monthly rate

IMPORTANT

We're looking for an executor, not an agency manager. You must have personally worked inside Shopify and Klaviyo and implemented eCommerce growth initiatives yourself.

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