Phone Sales & Customer Service Rep for US Pest Control Company (Morning Shift + Weekend)

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TYPE OF WORK

Full Time

SALARY

$7–9/hour USD depending on experience,

HOURS PER WEEK

30

DATE UPDATED

Aug 18, 2026

JOB OVERVIEW

We're Pelican Pest Control, a growing, family-owned pest control company in Louisiana, USA..

What you'll do:

Answer inbound calls from US homeowners who have a pest problem RIGHT NOW and want help
Follow our proven phone script to quote pricing and book appointments on the call, this is a booking role, not a message-taking role
Schedule jobs in our software (FieldRoutes. We'll train you)
Text/escalate anything unusual to the management immediately
During quiet hours: outbound calls to existing customers (appointment reminders, annual inspection scheduling, review requests)

You're a fit if you have:

Excellent conversational English with a clear, neutral accent. This is a VOICE-HEAVY role

2+ years on US/Canada/Australia phone accounts (sales, appointment setting, or home services strongly preferred)

Confidence to ask for the booking, you're comfortable saying "Does Thursday or Friday work better?"

Reliable fiber internet, quiet home office, quality headset, and backup power/internet plan
Ability to follow a script exactly.

You're NOT a fit if: you want a chat/email role


Read carefully:

Put the word PELICAN as the first word of your application

Include a 1–2 minute voice recording (link is fine): introduce yourself, then answer this as if a customer just said it to you on the phone: "I found cockroaches in my kitchen. How much do you charge?"

List your US phone account experience and your internet speed test result (speedtest.net screenshot)

Applications without the voice recording will not be reviewed. We interview by live phone call with roleplay.

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